About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Job Description:

Education;

Any Graduate or Diploma  

Experience:

Minimum 4 years of relevant experience as a Content Writer & Instructional Designer

Mandatory Skills:

• Attention to detail

• Strong interpersonal skills

• Excellent written and verbal communication skills; ability to write effective instructional text, facilitator materials, audio and video scripts and other design documents

• Strong collaboration skills enabling the designer to work effectively with content owners, graphic designers, deployment teams to ensure that clients’ needs and expectations are met

Preferred Skills:

• Strong knowledge of adult learning principles

• Learning management systems and virtual classroom software

Roles & Responsibilities:

• Interact with healthcare domain experts to review/rewrite and finalize content; utilize their feedback to revise the documents.

• Develop innovative storyboards, courses, audio/video scripts, 

• Create facilitator and participant guides, job aids and other materials. 

• Write engaging instructional materials including assessments and quizzes, practice exercises with appropriate feedback, procedural steps, descriptions of concepts/processes/principles, opportunities for reflection and self-explanation, overviews, etc.

• Ensure quality of learning content and proofread learning materials to ensure consistency (e.g. ensure references between leader guides and participant materials add-up, checking formatting, confirming timings in leader guides etc.) 

• Collaborate closely with graphics designers and developers to ensure finished materials are authored as specified. 

• Share instructional design best practices with other members of the design team in the spirit of continuous improvement.  

• Act independently to complete all aspects of content writing

• Attention to detail & Excellent written communication skills; ability to write effective instructional text.

• Act independently to complete all aspects of design activities.

• Review the work of internal or external developers to ensure adherence to the design.

• Define and design learning courses and programs from the healthcare domain on time, to budget and quality standards. 

• Conduct skill needs and task analysis Develop learning solutions and gain approvals from stakeholders. 

• Interact with healthcare domain experts to review and finalize content; utilize their feedback to revise design documents. 

• Develop innovative eLearning storyboards, courses, audio/video scripts, facilitator and participant guides, job aids and other materials 

• Write engaging instructional materials including assessments and quizzes, practice exercises with appropriate feedback, simulations, demonstrations, case studies, worked examples, procedural steps, descriptions of concepts/processes/principles, opportunities for reflection and self-explanation, overviews, etc.

• Ensure quality of learning content and proofread learning materials to ensure consistency (e.g. ensure references between leader guides and participant materials add-up, checking formatting, confirming timings in leader guides etc.) 

• Collaborate closely with graphics designers and developers to ensure finished materials are authored as specified. 

• Share instructional design best practices with other members of the design team in the spirit of continuous improvement. 

• Create templates in Microsoft Word and PowerPoint. Manage eLearning partners/vendors

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.  Employees in this job may perform other duties as assigned.

Location:

Any graduate or diploma; minimum 4 years relevant experience as content writer and instructional designer; strong attention to detail, interpersonal, written and verbal communication, collaboration skills; knowledge of adult learning principles, LMS and virtual classroom software preferred.

Key Responsibilities

• designing training programs
• developing instructional materials
• collaborating with experts

Skills & Tools

Microsoft Word, Microsoft PowerPoint

Job Details

• Category: Human Resources
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — United States
• Languages: English

About Sagility

A healthcare-focused BPM company optimizing member and patient experiences through technology and domain expertise. — Industry: Information Technology