• Make outbound calls to potential clients to introduce our services.
• Prequalify leads based on specific criteria before scheduling a discovery call.
• Set up and confirm appointments for discovery calls with the sales team.
• Conduct discovery calls to assess client needs and understand their pain points.
• Present our solutions and recommend suitable assistants based on client requirements.
• Facilitate client endorsement interviews, ensuring clients can choose the assistant that best fits their needs.
• Ensure a smooth transition for the client and assistant by overseeing the Day 1 onboarding process.
• Provide the client with necessary information and expectations for working with their new assistant.
• Act as the main point of contact to resolve any initial concerns or questions during the onboarding phase.
• Serve as the primary liaison for assigned clients, ensuring satisfaction and retention.
• Build and maintain strong relationships with clients, addressing their needs proactively.
• Monitor client engagement and identify opportunities for upselling or service improvements.
• Gather client feedback to improve the hiring and onboarding experience.

Hard Requirements:

• 2+ years of experience in sales, client success, or account management.
• Strong outbound calling and consultative sales experience.
• Excellent verbal and written communication skills.
• Ability to build rapport quickly and guide clients through decision-making.
• Experience facilitating interviews and onboarding processes.
• Highly organized with strong time management and follow-up skills.
• Experience working in a team structure, reporting to marketing and growth leads.

Schedule:

• 40 Hours/Week
• Monday-Friday 9:00AM-6:00PM Eastern Standard Time

Offer and Benefits:

• PHP 45,000/month, increasing to PHP 55,000/month after probation.
• Commission structure in place from Day 1 for additional earnings.
• HMO coverage after 1 year of employment.

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