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(US Remote) Operations Manager, Strategic Partnerships - Overland Park, Kansas, US

Remote · Australia Full-time

Overview

Submit your CV and any additional required information after you have read this description by clicking on the application button. In this role, you will enable smooth day-to-day partnership and field sales operations, ensuring accurate, timely processes. You’ll own reporting, incentive administration, roster data, inventory logistics, and cross-team processes that support strategic partnerships. You’ll work hands-on to resolve issues, maintain reliable data, and drive operational improvements. This position offers remote work and a chance to influence performance across a global payments ecosystem. Compensation / Benefits

  • remote work

Responsibilities

  • Own Salesforce reporting, dashboards, and recurring business performance reporting with a focus on data quality and timely updates
  • Reconcile operational data in Excel to support business reviews and leadership requests
  • Administer partner and employee SPIFF programs including tracking, payout coordination, and issue resolution
  • Maintain rosters, reporting hierarchies, onboarding/offboarding records, and changes in reporting structures
  • Manage store assignments and territory alignment for field sales, ensuring system reflection of changes
  • Coordinate sales collateral orders, inventory tracking, shipment fulfillment, and delivery follow-through
  • Manage device inventory, asset tracking, replacement requests, and deployment logistics
  • Serve as the primary day-to-day operational resource for strategic partnerships, escalating risks as needed
  • Build and improve operating procedures, documentation, controls, and reporting standards
  • Coordinate special projects and business reviews with leadership and cross-functional teams
  • Manage competing priorities and ensure accurate handoffs and follow-ups

Key requirements

  • 3+ years in sales operations, business operations, program management, or closely related role
  • Practical experience building and maintaining Salesforce reports and dashboards
  • Strong Excel skills for organizing, validating, xklufbp and reconciling data
  • Proven ownership of recurring, detail-intensive processes with high accuracy and timelines
  • Excellent organization, project coordination, written communication, and stakeholder management
  • Ability to manage multiple workflows independently, spot discrepancies, solve problems, and escalate issues proactively
  • strong organizational skills
  • stakeholder management
  • clear written communication
  • Salesforce reports and dashboards
  • Excel data analysis and reconciliation
  • data quality and performance reporting

Remote working/work at home options are available for this role.

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