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Job Description:

Join Job Duck as a Bilingual Legal Assistant- Medical Records and play an essential role in supporting the daily operations of a busy law firm. In this position, you will serve as a key point of contact for clients, helping ensure communications, schedules, and case information are handled accurately and professionally. You will work closely with attorneys, clients, and external offices while maintaining organized records and providing administrative support across multiple areas of the practice.

This role is ideal for someone who is highly detail-oriented, confident communicating in both English and Spanish, and committed to delivering exceptional client service. If you thrive in a fast-paced legal environment and enjoy balancing client interaction with administrative responsibilities, this opportunity is an excellent fit.

• Monthly Compensation Range: 1150 USD- 1220 USD

Responsibilities include, but are not limited to:

• Coordinate appointments, schedules, deadlines, and follow up activities

• Communicate with medical providers, healthcare facilities, and external offices to obtain necessary documentation

• Maintain confidentiality of client, legal, and medical information

• Follow up with clients, medical providers, and external contacts regarding records, documentation, and case updates

• Support attorneys and staff with administrative and operational tasks

• Track medical documentation and ensure records are received and filed promptly

• Prepare detailed memos documenting client calls, medical updates, and relevant case information

• Request, receive, organize, and maintain medical records related to client matters

• Interpret conversations for Spanish-speaking clients and provide translation support for routine correspondence

• Assist with general law firm administrative duties to support daily workflow efficiency

• Organize and maintain client files while ensuring information is accurately documented and communicated

• Draft, review, and send routine letters and correspondence using approved templates

• Manage calendars, reminders, and administrative records

• Answer incoming client calls and communicate professionally in English and Spanish

Requirements:

• 1-2 years of experience working as a legal assistant

• Experience handling telephone calls in a law firm required

• Fluency in spoken and written English and Spanish required

• Experience requesting, managing, reviewing, or organizing medical records preferred

• Strong communication, active listening, writing, and organizational skills

• Experience managing calendars, appointments, deadlines, and administrative records

• Ability to maintain confidentiality and handle sensitive client and medical information professionally

• Experience drafting routine correspondence and legal administrative documentation

• Comfortable communicating with clients, medical providers, attorneys, and external offices

• Knowledge of medical billing, medical documentation, or healthcare records is preferred

Required Skills

• Bilingual Communication in English and Spanish

• Medical Records Coordination

• Client Relations

• Telephone Etiquette

• Legal Administrative Support

• Calendar Management

• Appointment Scheduling

• Translation and Interpretation

• Written Communication

• Documentation and Recordkeeping

• Attention to Detail

• Organization and Time Management

• Confidentiality and Discretion

• Professionalism

• Active Listening

• Multitasking

• File Management

• Accuracy and Quality Control

• Team Collaboration

• Problem Solving

• Medical Documentation Knowledge

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

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