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Virtual Member Care Specialist

Remote · Portugal Full-time

Looking for motivated people who want a remote career with upside — not another dead-end job.This seat works warm leads. You talk with people who already requested help on financial-protection options. You are trained, coached, and measured on activity and results. The work• Take requested conversations — no cold lists• Explain benefit options simply• Help clients enroll when it is a fit• Keep a clean follow-up rhythm You get• Remote work• A written process so you are not inventing the job• Coaching from people who have done the work• A path into leadership if you produce You should apply if you are competitive, coachable, and comfortable on camera.Skip this if you need constant supervision or hate talking to clients.Interviews are on Zoom.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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