CallRail is looking for a Web Producer. At CallRail, our website is at the heart of our customer experience and business growth, and we are looking to add a driven, detail-oriented Web Producer to our Marketing team. Reporting to the Manager, Website Strategy, this position will be responsible for managing daily website updates and supporting accessibility, performance, and site troubleshooting efforts. This role requires a CMS expert with working knowledge of web best practices around accessibility, analytics, and UX. The ideal candidate enjoys hands-on publishing work and has a passion for building, growing, and optimizing a best-in-class website.

What You'll Do

Create, maintain, and update website content using a CMS; serve as the primary point of contact for content changes Perform regular content QA to catch issues before and after publishing Partner closely with our UX Designer to translate Figma designs into new pages Partner with Engineering to set up and execute A/B tests within the CMS Implement approved pricing and parameter changes within the CMS Handle minor coding and troubleshooting for page-level issues Lead web accessibility efforts, including audits, compliance, and remediation Monitor page-level performance metrics and provide insights and recommendations Collaborate closely with Marketing stakeholders, Design, Product, and Engineering Perform regular full website QA and maintenance to ensure our site is functioning properly at all times What You'll Need Relevant experience in web production, working in a CMS (Builder.io) Working knowledge of Figma and experience translating designs into working pages Knowledge of web accessibility standards (WCAG) and remediation practices Experience with web analytics tools (Google Analytics, Google Tag Manager) Experience running or supporting A/B tests Knowledge of web best practices Experience using project management tools (Asana) Comfortable using AI tools to streamline day-to-day production work Ability to build relationships with cross-functional teams Highly organized and self-motivated Excellent written and verbal communication skills If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday

• an in-office perk

MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For Example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in CallRail's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.