All roles

Open role

WFH | Member Support Associate

Remote · Vietnam Full-time

Build a Career With Flexibility, Growth, and Purpose If you're looking for a career where you can work from home, develop professionally, and make a meaningful difference for individuals and families, this opportunity offers a strong foundation for long-term growth. You'll connect with members who have already requested information about available benefit programs, allowing you to focus on providing helpful guidance rather than cold calling or door-to-door prospecting. Your role is to walk members through their options, answer questions, and provide a professional experience from the initial appointment through follow-up. This position is a great fit for someone who enjoys working with people, staying organized, and following a structured process while having opportunities to grow professionally. What You'll Be Doing Schedule and confirm appointments with members who have requested information Conduct phone and virtual consultations using a clear, structured process Explain available benefit programs in an easy-to-understand way Answer questions and help members understand their available options Assist with digital applications and documentation to ensure information is complete and accurate Maintain organized records and update member information Complete follow-up communication when additional assistance is needed Provide a professional and positive experience throughout the entire process The position combines customer service, communication, organization, and relationship building in a structured remote environment.

What We're Looking For

We're looking for individuals who are dependable, motivated, and comfortable communicating with different types of people. Strong verbal and written communication skills Professional and approachable personality Good listening and interpersonal skills Basic computer proficiency, including email, video conferencing, and online forms Strong organization and time-management abilities Ability to work independently and stay productive in a remote environment Willingness to learn and respond positively to coaching Previous customer service or sales experience is helpful but not required No industry experience is necessary. Full training is provided.

What We Offer

Remote work-from-home opportunity Comprehensive step-by-step training Ongoing coaching and mentorship Weekly compensation Performance-based bonuses and incentives Flexible scheduling Supportive and collaborative team environment Professional and leadership development Performance-based advancement opportunities Long-term career growth potential Build Your Future With Us This is more than an opportunity to work remotely. It's a chance to develop valuable skills, help families understand important benefit options, and build a career with opportunities to advance based on your performance and development. If you're motivated, comfortable working with people, and ready to learn, we encourage you to apply.

More open positions

Arithmetic Private Tutoring Jobs Amherst

Work from home Full-time role

Remote Travel Advisor

Work from home Full-time role

Salesperson

Work from home Full-time role

Head of Design

Work from home Full-time role

Entry-Level Data Entry Clerk (Part-Time) Remote

Work from home Full-time role

VP of Corporate Communications

Work from home Full-time role

Seasoned Remote Travel Customer Support Specialist – Global Client Experience & Booking Excellence at brighthush

Work from home Full-time role

[Remote] Senior Marketing Manager (remote)

Work from home Full-time role

Senior Property Manager

Work from home Full-time role

Remote Japanese Customer Service Agent (English & Japanese) – Supporting brighthush Healthcare Solutions – Permanent Full‑time

Work from home Full-time role

Regional Sales Manager

Work from home Full-time role

Remote Customer Service Professional — Multiple Client Programs

Work from home Full-time role

3401 Systems Requirements Engineer Jr

Work from home Full-time role

Compliance Specialist - YES Prep North Forest Elementary (Immediate Opening)

Work from home Full-time role

Senior Sales Territory Manager, Mass Spectrometry -Eastern MA

Work from home Full-time role

Account Manager

Work from home Full-time role

Experienced Background Investigator

Work from home Full-time role

Travel Physical Therapist

Work from home Full-time role

Engagement Director - Cyber (Sales Executive)

Work from home Full-time role

Remote Healthcare Customer Service Representative – Billing & Insurance Specialist – Texas – brighthush

Work from home Full-time role

[Remote] Lead Forward Deployed Healthcare Analyst

Work from home Full-time role