Job Title: Workday Support Consultant

Experience: 4 to 5 Years

Relevant Experience: 4 to 5 Years

Job/Work type: Remote

Location: -

Time Zone: In IST 12:00 pm to 9:00 pm

Project Name: -

Client: Bosch

End Client: SWS

Job Description:

Primary Responsibilities:

• Collaborate with the business to understand requirements and evaluate available business processes in Workday, suggesting suitable options.
• Implement required changes across the Workday landscape, from development to production tenants.
• Manage delivery expectations and provide timely responses in all engagements.
• Oversee third-party delivery in support of service readiness activities and OAC compliance.
• Support, manage, and estimate change and/or support services.
• Assess functional specifications and provide impact assessments.
• Assist in the development of fit-for-purpose system enhancements and solutions in collaboration with UK-based support teams.
• Manage incidents and problems through to resolution, applying UK-based processes for changes.
• Adhere to appropriate processes and standards as defined by the UK-based support team.

Essential Qualifications:

• Comprehensive knowledge of Workday core HR and Payroll, with an understanding of end-to-end Payroll business tasks.
• At least 4-5 years of experience in Workday support with strong analytical skills.
• Experience in Core HR (Manager Hub, People Hub dashboards, reports).
• Extensive knowledge of UK legislation and Workday UK Payroll.
• Proficient in Workday integrations, including EIB and Core Connectors.
• Strong understanding of Workday security processes, business process impact assessment, and configuration.
• Experience in Workday release impact assessment and testing.
• Understanding of transport objects.
• Familiarity with Jira and Agile methodologies.

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