POSITION SUMMARY The Accounting Support Specialist is responsible for researching, investigating, auditing, and resolving inquiries related to premium billing, payment application, and other billing-related matters. This role ensures the accurate and timely processing of premium billing, receipts, disbursements, and overall policy premium details, while maintaining a high level of customer service.

PRINCIPAL DUTIES & RESPONSIBILITIES •    Investigate, audit, and resolve inquiries from customers, including policy status, payment remittances, return premiums/disbursements, cancellations, and reinstatements. •    Research, review and process unidentified/suspense/exception premium receipts.  •    Review, audit and authorize premium disbursements timely.  •    Manage sorting, prioritizing processing and recording premiums receipts received in house timely and accurately •    Prepare correction entries for keying errors due to payment misapplication and bank errors. •    Assist in completing moderately complex calculations, auditing premium and billing account analysis. •    Assist with fulfilling internal and external audit requests.  •    Create and track pending items (i.e. unidentified, suspense, exception items).  •    Maintain proper documentation and filing of supporting documents.  •    Perform OFAC clearance and Premium Collections follow-up and resolution.

SPECIFIC DUTIES & RESPONSIBILITIES •    Prepare moderately complex calculations, auditing of billing accounts and analysis. •    Analyze pending items (i.e. unidentified, suspense, exception items). •    Assist with ensuring that billing documents accurately reflect terms and conditions agreed to by the organization and comply with Department of Insurance rules and regulations. •    Monitor that billing processes are executed timely and accurately.  •    Perform premium billing audits to validate accuracy, detect discrepancies, and support system stability and financial integrity.

EDUCATION AND EXPERIENCE •    High School Diploma required. •    Accounting course preferred.  •    1 to 3 years accounting work experience required   •    Exceptional typing and 10key by touch skills required. •    Excellent oral and written communication. •    Intermediate Excel and Word skills. 

High school diploma required; 1-3 years accounting experience; exceptional typing and 10-key by touch; intermediate Excel and Word; strong communication skills.

Key Responsibilities

• resolving billing inquiries
• processing premium receipts
• auditing accounts

Skills & Tools

Microsoft Excel, Microsoft Word

Job Details

• Category: Finance and Accounting
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — California, United States
• Salary: USD 62,940 – 67,204 / year
• Languages: English

About California FAIR Plan Association

An insurance association providing fair access to property insurance. — Industry: Finance