Apple Mac Management JAMF Engineer Provides administration support and engineering for client computing environment, with an emphasis on packaging and deploying PC desktop software to the macOS environment. Work collaboratively (across domains) with peers in software packaging and deployment activities, including software owners, application support teams, Information Security, technical engineers, testing, DevOps, project management. General administration via JAMF cloud management console. Align technologies between JAMF and Intune environments. Add/Remove accounts. Reset, terminate client access. Assign application access. SSO integration. Document and package software for macOS environment. L2/L3 support for Mac devices. Respond to ticket requests (FreshService/Spirit). Interface with internal partner teams and external vendors/contractors to provide a seamless and reliable computing experience to end users. Work with application owners to define installation parameters and configurations. Manage software requests in FreshService / Spirit for new and update software requests. Maintain packaging to capture specifics, such as custom actions and scripts used to support the installation of software. Perform OSD testing of MacOS deployment to ensure successful install and uninstall. Coordinate UAT testing of software packages with requester or LOB user. Work with Security partners to list software (CrowdStrike). Creation of applications packages in Jamf. Coordinate change requests to support implementation of new software and updates to existing software. Schedule and manage production deployments of patching and applications using JAMF. Troubleshoot, resolve, and document any issues encountered during deployment. Coordinate addition of software titles into user-facing software catalog. JAMF Certified Engineer 100 preferred. Plus: 200/300. College education. JAMF Cloud Knowledge. Has at least two years or more working with JAMF. Exposure to IOS / MacOS. Terminal scripting. Understanding Intune management. Excellent communication and verbal skills. Maintain excellent documentation skills. Work schedule around EMEA (GMT+1 / GMT+4) start time. Intune management a plus. InterSources Inc, a Certified Diverse Supplier, was founded in 2007, offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 13 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enables us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, colour, national origin, gender sexual orientation, gender identity, age, marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.