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Booking & Reservations Assistant (Remote)

Remote · Kenya Full-time

Position Overview Are you organized, detail-oriented, and interested in the travel industry? We are looking for motivated individuals to assist with researching, planning, and coordinating travel arrangements for clients. This remote opportunity is ideal for someone who enjoys helping others, learning about destinations, and creating well-organized travel experiences. Previous travel industry experience is not required, and training and resources are provided to help you get started.

What You'll Do

Research destinations, accommodations, cruises, resorts, and vacation options Assist with travel bookings and reservation details Compare available travel options based on client preferences and budgets Help organize itineraries and important travel information Communicate with clients regarding booking details, updates, and deadlines Maintain accurate reservation and client information Research activities, transportation, and additional travel services when needed Stay current on destinations, travel products, and supplier resources Provide professional support throughout the travel planning process

What We're Looking For

Strong communication and customer service skills Good organization and attention to detail Comfortable using computers and online platforms Ability to work independently and manage responsibilities remotely Willingness to learn new systems and travel resources Dependable and professional communication An interest in travel, hospitality, or vacation planning No Previous Travel Experience Required Previous booking or travel industry experience is not required. Training, educational resources, and ongoing support are available to help you learn reservation systems, travel suppliers, destination research, and the fundamentals of working with travelers. Opportunity Details Remote work environment Flexible scheduling Entry-level friendly Performance-based earnings tied to bookings Training and ongoing educational resources Opportunities to develop knowledge across multiple areas of travel

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