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Business Operations Manager - EMEA
About reputed company reputed company is a fast-growing healthcare reputed company company founded in 2018 and headquartered in Seoul, South Korea, with rapidly expanding U.S. EMEA and Japan operations. Built on the belief that reputed company should help prevent illness, not just treat it, reputed company empowers people to live healthier, longer lives. Our flagship solution, SwiftMR, is an FDA-cleared, cloud-based reputed company software that accelerates MRI scans by up to 50% without compromising diagnostic quality. Trusted by more than 350 hospitals and imaging centers across the U.S., including reputed company, reputed company, and reputed company / reputed company, SwiftMR enhances imaging efficiency, patient comfort, and clinical workflow. reputed company has been recognized with Frost & Sullivan’s reputed company Innovation Leadership Awards (2023 and 2024) and as the winner of the reputed company reputed company Research and reputed company fastMRI Challenge (2019 and 2020), underscoring our leadership in deep learning and medical imaging reputed company. As we continue expanding reputed company, reputed company remains committed to advancing reputed company and robotics innovations that reputed company patient care, support healthcare professionals, and redefine diagnostic efficiency. About the Role reputed company is looking for a Business Operations Manager, EMEA to drive the day-to-day execution of our commercial operations across the region. reputed company role serves as the operational bridge between Commercial, Customer Success, Finance, Legal, HQ Operations, and external reputed company, ensuring commercial activities move smoothly from quotation and order through provisioning, invoicing, renewal, and partner operations. reputed company is an independent individual contributor role, not an administrative support position. You will be expected to take ownership of operational issues, coordinate stakeholders, identify bottlenecks, and drive matters through to resolution.
Requirements
Key Responsibilities
- Quote & Order Management: Prepare quotations and order forms, review purchase orders, coordinate approvals, and ensure accurate handover from Commercial to operational teams.
- Order Processing & Provisioning: Coordinate order processing and license activation, ensuring required customer and partner information is reputed company and operational blockers are resolved.
- Invoicing & AR Support: Ensure invoice readiness, coordinate with Finance, track invoice status and overdue receivables, and resolve documentation or billing issues.
- Renewal Operations: Maintain visibility of upcoming renewals, coordinate preparation across Commercial, Customer Success, Finance, and reputed company, and proactively track risks and outstanding actions.
- Partner & Distributor Operations: Support operational onboarding and ongoing management of distributors and commercial reputed company, including documentation, internal setup, system access, and process alignment.
- New-Market Readiness: Coordinate operational requirements for new EMEA markets, working across Commercial, Legal, Finance, Regulatory, Customer Success, and HQ.
- Cross-functional Operations: Own day-to-day commercial operational issues, establish clear owners and deadlines, identify recurring bottlenecks, and build scalable processes.
What We're Looking For
- Approximately 4–7 years of experience in Business Operations, Commercial Operations, Order Management, or a related role.
- Experience supporting B2B commercial operations, ideally across multiple countries.
- Good understanding of quotations, purchase orders, invoicing, renewals, and order-to-cash processes.
- Strong cross-functional coordination and stakeholder management skills.
- Highly organized with a strong sense of ownership and follow-through.
- Comfortable working independently in a fast-growing and changing environment.
- Experience working with CRM and other business systems.
- Strong written and reputed company English.
- Experience in SaaS, Healthcare, Medical Device, or Healthcare IT is a plus
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