Open role
Creative Operations Manager (Remote, Contract)
About HuckleberryAt Huckleberry, our purpose is simple yet powerful: to build life-changing products and experiences that help all families unlock everyday magic. Today, more than 6.5 million families trust Huckleberry and our app to be their partner through parenthood. Real pediatric expertise works hand-in-hand with data science, AI, and behavioral science to provide support behind-the-scenes that guides every parent through their unique journey. We believe every family should feel taken care of—which is why we're growing quickly and expanding our product offerings to help every family thrive. About the RoleWe are looking for a Creative Producer / Creative Operations Manager to keep our creative and brand-web workflows running smoothly. You'll be the connective tissue between the creative team, cross-functional stakeholders, and our Dev and Growth partners — managing intake, timelines, and priorities so creative work moves efficiently from request to delivery, while also serving as the point of contact for brand-related web tickets. You will work closely with the entire marketing team and external product partners. This is a 6-month, 40-hour-per-week, 1099 contract position. Creative ProductionOwn and manage the Creative Production Asana board, keeping it accurate and up to date as the single source of truth for in-flight production workManage request intake, ensuring new requests are scoped and assigned appropriatelySet deadlines, timelines, and workbacks for creative production deliverablesAlign on priorities with the creative team, balancing bandwidth against incoming demandProvide regular status updates and gather stakeholder feedback throughout the production workflowManage creative assets in Google Drive, keeping files organized and easy to findRun a recurring weekly sync to review status, surface blockers, and align on priorities with the creative teamWeb OpsOwn and manage Brand Web tickets via the Web-Brand JIRA boardServe as the point of contact between Dev and Growth on brand web requestsAlign priorities cross-functionally across Dev, Growth, and the creative teamCommunicate status updates to stakeholders on open tickets and initiatives via Slack and JIRARequirements3+ years of experience in creative production, project management, or creative operations, ideally in-house or at an agencyBackground working directly with design or brand creative teamsComfort managing multiple workstreams and stakeholders at once without losing track of detailsProficiency in project management tools — Asana preferred, JIRA experience a plus for the Web-Brand ticket workflowComfortable managing files in Google Drive/WorkspaceStrong communication skills — you can translate between creative, dev, and growth teams and keep everyone alignedA proactive, organized approach to setting timelines and holding people accountable to themNice to HaveWorking knowledge of design tools (Figma, Adobe Creative Suite) to communicate effectively with the creative teamExperience coordinating web/brand-related development ticketsBasic understanding of web development workflows/terminology, to liaise effectively with Dev$45 - $58 an hourHuckleberry Labs is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Huckleberry Labs makes hiring decisions based solely on qualifications, merit, and business needs at the time. J-18808-Ljbffr