About Brighthush and the Future Focus Internship Program

Brighthush is a leading innovator in the insurance and risk‑management sector, known for its customer‑centric approach and commitment to continuous improvement. Our Future Focus Internship Program is designed to immerse ambitious students in real‑world projects, mentorship, and cross‑functional collaboration that drive tangible business outcomes. Whether you’re passionate about enhancing the customer journey or streamlining operational excellence, Brighthush offers a platform where your ideas can shape the future of the industry.

Why Brighthush?

At Brighthush, we believe that the next generation of leaders will be forged through hands‑on experience, purposeful learning, and a culture that values curiosity, resilience, and collaboration. As part of the Future Focus Internship Program, you’ll:

• Work alongside senior leaders, including our President and CEO, in strategy sessions and project reviews.
• Participate in a structured mentorship program that pairs you with a dedicated leader in Experience or Customer Service.
• Engage in networking events, community service projects, and social gatherings that foster lasting professional relationships.
• Receive continuous feedback and coaching to accelerate your personal and professional growth.

Program Overview

The internship spans from May 17, 2027 to August 6, 2027, offering a full‑time, immersive experience. Interns will be assigned to either the Experience or Customer Service division, with the flexibility to cross‑functional projects based on business priorities and your interests. The role is designed to provide a comprehensive understanding of how these two critical functions collaborate to deliver exceptional customer experiences.

Key Responsibilities

As a Brighthush Experience & Customer Service Intern, you will:

• Lead and support projects that align with current business priorities, such as process optimization, digital transformation, or customer satisfaction initiatives.
• Analyze data to uncover insights, develop recommendations, and present findings to stakeholders.
• Collaborate with cross‑functional teams—including Marketing, IT, and Claims—to ensure seamless project execution.
• Document and communicate project progress, deliverables, and outcomes through clear written reports and engaging presentations.
• Participate in job shadowing and observational learning opportunities to gain a deeper understanding of day‑to‑day operations.
• Contribute to continuous improvement initiatives by identifying bottlenecks and proposing innovative solutions.
• Engage in the Future Focus Internship Program community, attending workshops, networking events, and social activities that enhance your professional network.
• Take on special projects as directed by Program and Business Leads to broaden your skill set and impact.

Essential Qualifications

• Currently enrolled in a four‑year undergraduate or full‑time master’s program.
• Minimum cumulative GPA of 3.0 (highly preferred).
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Analytical mindset with the ability to synthesize complex information.
• Self‑motivated, adaptable, and eager to learn in a fast‑paced environment.

Preferred Qualifications

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