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Dynamics 365 Admin

Remote · Philippines Full-time

At Technatomy, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We provide solutions to agencies and entities including the Department of Veterans Affairs, Department of Defense, Defense Logistics Agency, National Institutes of Health, and more. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. If this sounds like an environment where you can thrive, keep reading! We are seeking a Dynamics 365 Admin to administer and configure Dynamics 365 and Power Platform solutions supporting Department of Veterans Affairs (VA) programs. You will manage user access, configure application features, troubleshoot operational issues, and coordinate configuration releases. You will collaborate with analysts, developers, testers, and senior technical staff to deliver reliable changes and help users make effective use of the platform. Duties And Responsibilities Administer Dynamics 365 and Power Platform environments, including user provisioning, security roles, teams, business units, and field-level security. Configure Dataverse tables, columns, relationships, forms, views, business rules, and model-driven apps to meet approved business requirements. Build and maintain Power Automate flows and other configuration-based automation using established platform standards. Clarify requirements with analysts and users and recommend available Dynamics 365 features to address business needs. Create and maintain managed and unmanaged solutions and coordinate configuration deployments with developers and release teams. Troubleshoot configuration, access, workflow, and data issues, document findings, and coordinate complex issues with senior administrators or developers. Support data cleansing, deduplication, and migration activities and validate data accuracy after approved changes. Configure and support approved connections to Microsoft services and third-party systems in collaboration with the technical team. Prepare test scripts, validate configuration changes with QA, track defects, and support regression, user acceptance, and Section 508 accessibility testing. Maintain configuration records, administration procedures, and troubleshooting guidance and participate in Agile planning and status discussions. Knowledge And Skills Required At least three (3) years of relevant Dynamics 365 administration experience, including responsibility for day-to-day administration of an environment. Experience configuring Dynamics 365 and Power Platform, including Dataverse, forms, views, business rules, model-driven apps, and Power Automate flows. Experience managing user access, security roles, teams, and field-level security. Working knowledge of managed and unmanaged solutions, configuration deployments, and release validation. Ability to troubleshoot configuration and data issues, validate fixes, and recognize when developer or senior technical support is needed. Understanding of integration points between Dynamics 365 and other applications and experience supporting data quality activities. Clear communication and documentation skills, with the ability to work independently on assigned administration tasks and collaborate in an Agile team. Knowledge And Skills Desired Experience supporting Department of Veterans Affairs (VA), other federal government, or healthcare applications. Experience using XrmToolBox, FetchXML, or Advanced Find to investigate configuration and data issues. Experience with Power Pages or connections to Microsoft products such as SharePoint, Teams, Exchange, or Power BI. Education Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline, or equivalent relevant experience. Clearance Must be able to obtain and maintain a Public Trust clearance. WORK LOCATION Remote As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. This position requires U.S. citizenship. Technatomy Corporation is an Equal Opportunity Employer. It is the policy of Technatomy Corporation to afford equal employment opportunity regardless of race, color, religion, national origin, sex, age, marital status, disability or veteran status, or any other status protected by applicable law.

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