DATAMARK, Inc. is currently seeking a professional and experienced French Bilingual Medical Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Medical Interpreter will play a crucial role in facilitating effective communication between patients and healthcare providers in medical settings.

Responsibilities

• Provide verbal interpretation services to facilitate communication between patients and healthcare providers
• Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions
• Assist with the translation of medical documents and forms
• Maintain a high level of confidentiality and adhere to professional and ethical standards
• Stay up to date on medical terminology and procedures
• Build rapport and establish trust with patients and healthcare professionals

Requirements

• Fluent in both English and French (spoken and written)
• Proficient knowledge of medical terminology and procedures
• Excellent verbal communication skills and the ability to adapt to different dialects and accents
• Strong listening and comprehension skills
• Highly professional and empathetic demeanor
• Strong organizational and multitasking abilities
• Ability to maintain confidentiality and handle sensitive information

Equipment Requirements for the Position

• Computer: Intel Core i5 processor (8th generation or newer) or Ryzen 5 (3000 series or higher), minimum 4 cores / 8 threads, 8–16 GB RAM, and 256 GB SSD or larger.

• Connectivity: Mandatory use of a wired Ethernet connection. VPN use is not allowed, and work must be performed only from the approved location.
• Audio: Wired headset with a boom microphone, unidirectional and with noise cancellation. Wireless devices, earbuds, and speaker use are not allowed.
• Camera: 1080p resolution, 30–60 fps, with autofocus (built-in or equivalent external camera, such as Logitech C920).
• Restrictions: It is prohibited to store company information, make recordings, take screenshots, or use built-in translation features.

Benefits

• Health Insurance
• Work From Home
• Performance Bonus
• Paid training
• Flexible schedules
• Internet Stipend

Fluent in English and French, proficient medical terminology, strong communication and listening skills, professional demeanor, organizational abilities, confidentiality, and specific computer/audio/camera equipment requirements.

Key Responsibilities

• interpreting medical conversations
• translating documents
• maintaining confidentiality

Skills & Tools

Intel Core i5, Ryzen 5, Logitech C920

Job Details

• Category: Customer Service
• Seniority: No Prior Experience Required
• Commitment: Full Time
• Workplace: Remote — Nuevo León or Mexico
• Languages: English, French

About DATAMARK, Inc.

A contact center and BPO company providing multilingual solutions and digital mailroom services. — Industry: Information Technology