Open role
Enterprise Customer Success Executives
This is a remote position.
- This is a 100% Remote Working Opportunity
- We need 1 Person each from Mumbai & Bangalore only
- Manage the customer lifecycle for business assigned. This includes, but is not limited to, product activation, adoption, and customer renewal.
- Seeking every possible opportunity of client expansion and working towards the same
- Interacting with and managing enterprise clients for product solutions and technical queries.
- Coordinating with enterprise sales team to understand the high-profile enterprise account.
- Working on providing product related solutions to the high net worth clients.
- Make on-site visits (or video calls) to the assigned clients as per the requirement.
Requirements
Mandatory- B-Tech / Diploma in Software Development
- Postgraduate in management with excellent oral and written communication skills.
- Proven work experience of 2 years in handling high profile B2B clients and similar roles.
- Technically proficient
- Customer-focused with the ability to understand the client queries
- Extremely process-oriented
- Strong analytical skills and hands-on experience on spreadsheets
- Experience on working on API’s
- Worked on multiple CRM’s
- Worked in a similar industry
- Handled high profile, B2B clients
Benefits
100% Remote Working Flexible Work HoursOriginally posted on