Overview

Experienced Tax Professional - Remote at H&R Block. Remote role serving clients with diverse tax needs with support from an expert team and advanced tax training.

Responsibilities

Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow your tax expertise. What you'll bring to the team Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email) Generate business growth, increase client retention, and offer additional products and services Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results Grow your tax expertise Your Expertise Experience completing individual tax returns Experience working in a fast-paced environment Access to high speed, reliable internet Experience and skilled in technology (specifically MS Teams and Outlook) Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat Experience utilizing effective customer service techniques Analytical and problem-solving skills Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent High school diploma / equivalent or higher Must complete continuing education requirement and meet all other IRS and applicable state requirements Availability to work a minimum of 20 hours a week during peak tax season Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions) Benefits and Company At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs. Medical coverage - includes well-being programs including mental health support and coaching 401k Retirement Savings Plan and Employee Stock Purchase Plan Tax prep benefit - eligible associates receive the same tax preparation as our clients, with no direct cost to you Other perks like flexible/remote opportunities that meet your life, collaborative teams and more The Community You Will Join H&R Block is committed to a connected culture where trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Sponsored Job Job ID: #49607 Location: Tupelo, MS Employment type: Full-time Seniority level: Not Applicable Job function: Accounting/Auditing and Finance Industries: Retail EEO: Referrals increase your chances of interviewing at H&R Block by 2x #J-18808-Ljbffr Experience: 3 years required