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Freelance E-Commerce Vendor Support Specialist – Remote | English C1

Remote · Thailand Full-time

Freelance E-Commerce Vendor Support Specialist – Remote | English C1 We are looking for an English-speaking professional (C1 level) to join a global e-commerce team, supporting vendor operations and product management. This is a fully remote freelance opportunity, ideal for someone with strong experience in product catalogue management, content optimization, and account operations.

What You'll Do

  • Maintain and audit product listings to ensure accuracy (SKUs, model numbers, specifications).
  • Optimize product content, including enhanced product descriptions and brand pages.
  • Manage day-to-day vendor operations and account health, responding to requests and resolving issues efficiently.
  • Support onboarding of new vendor programs and initiatives to protect brand and product performance.
  • Analyze data to provide actionable insights for content performance, catalogue hygiene, and operational improvements.
  • Collaborate with internal teams and external stakeholders to enhance vendor performance.

What You Bring

  • Bachelor's degree or equivalent experience.
  • Strong experience in vendor/account management or e-commerce catalogue/content operations.
  • Experience with enhanced product content and optimization is a plus.
  • Excellent written and verbal communication skills in English.
  • Strong analytical skills with proficiency in Excel and reporting.
  • Ability to manage multiple projects, adapt to change, and work independently in a remote environment.

What's In It for You

  • Fully remote freelance role – work from anywhere.
  • Flexible schedule: Monday to Friday, dayshit
  • Competitive hourly rate: $16/19 USD/hour.
  • Opportunity to work with a global e-commerce team, impacting product performance and operations across multiple markets.

If you have hands-on e-commerce vendor experience and thrive in a fast-paced, remote environment, we want to hear from you. Please apply with your CV and a brief email highlighting your relevant experience. Remote Skills: Analysis Skills, Communication Skills, Content Development, Data Analysis, English Language, Multitasking, Onboarding, Operational Improvement, Operational Support, Operations Management, Presentation/Verbal Skills, Problem Solving Skills, Product Management, Project/Program Management, Sales Management, Stock Keeping Unit (SKU), Vendor/Supplier Evaluation, Vendor/Supplier Selection, Writing Skills, eCommerce Velenosi&Meredith

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