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Fuel Dispatcher

Remote · Pakistan Full-time

Fuel Delivery Dispatcher SJP | New England Region (Remote Florida Based) About SJP Since 1998, SJP has grown from a single truck operation into a trusted leader in fuel transportation across New England. Built on a foundation of reliability, efficiency, and people-first values, we pride ourselves on delivering exceptional service while continuously evolving through innovation and operational excellence. Our team thrives in a fast-paced environment where collaboration, accountability, and forward thinking drive success. Position Overview The Fuel Delivery Dispatcher plays a mission-critical role in our daily operations, serving as the command center for driver coordination and customer communication. This role requires a highly organized, decisive professional who can manage multiple priorities in real time while maintaining a high level of accuracy and professionalism. You will act as the central link between drivers, customers, and internal teams—ensuring efficient routing, proactive issue resolution, and seamless delivery execution. Key ResponsibilitiesRoute Strategy & Optimization Plan and manage daily delivery routes for a fleet of 5–10 drivers, maximizing efficiency, timeliness, and service quality Make real-time routing adjustments based on traffic, weather, and customer needs Fleet & Operations Coordination Monitor driver progress using dispatch systems and GPS tracking tools Manage driver schedules, attendance, and daily workflow execution Coordinate closely with Account Managers and operations teams to meet service expectations Customer & Driver Communications Serve as the primary point of contact for drivers and customers Handle inbound calls, service requests, and issue resolution with urgency and professionalism Maintain clear, proactive communication to minimize service disruptions Safety & Performance Management Promote and reinforce a strong safety-first culture across the driver team Identify opportunities to improve productivity, delivery accuracy, and operational performance Data & Market Awareness Track fuel pricing trends and loading preferences to support operational planning Assist with data collection and reporting for driver performance and incentive programs

Qualifications

Experience Florida Resident Previous dispatching or logistics coordination experience preferred OR Valid Class A or B CDL with relevant driving experienceTechnical Skills Proficiency in Microsoft Office (Excel, Outlook, Word) Ability to quickly learn dispatching and fleet management systems Regional Knowledge Strong familiarity with New England geography, especially Rhode Island, Massachusetts, and Connecticut Professional Skills Exceptional communication and phone etiquette Ability to multitask, prioritize, and make decisions under pressure Strong attention to detail and problem-solving skills High level of reliability, accountability, and teamwork Education High School Diploma or equivalent required Why Join SJP? Be part of a growing, forward-thinking logistics company Work in a high-impact role that directly influences daily operations Collaborative, team-oriented culture that values your input Opportunities for growth and advancement within the organization Pay: $24.00 - $28.00 per hour

Benefits

Dental insurance Flexible schedule Health insurance Health savings account Paid time off Vision insurance Experience: Logistics Coordinator: 2 years (Preferred) Work Location: Remote

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