JOIN THE MISSION: INTAKE AND CARE COORDINATOR Camber Connect is seeking a dedicated, high-energy professional for our Intake and Care Coordinator position. This role is designed for individuals who are passionate about supporting vulnerable populations and thrive in a fast-paced, digital environment. At KVC, we prioritize the wellbeing of our team, proudly maintaining a work wellbeing score of 86. COMPENSATION AND SCHEDULE Rate: $18.00 per hour Shift: 2:00 PM – 12:00 AM, Thursday through Sunday Location: This position is fully remote after the initial training period. Candidates must be local to the Kansas City area. Training: Training is conducted 100% in person for a minimum of two weeks. THE ROLE As the primary point of contact for individuals and partners in crisis, you will manage incoming calls and coordinate critical referrals. You will navigate complex situations to ensure that children, youth, and adults receive timely and accurate assessments for placement into psychiatric care or diversion to appropriate outpatient services. KEY RESPONSIBILITIES Manage high-volume telephonic intakes and coordinate placement into open beds with precision and urgency. Utilize trauma-informed care principles to de-escalate callers in crisis, including guardians and referral partners. Seamlessly multitask across multiple digital platforms, including Electronic Health Records (EHR) and Microsoft 365. Collaborate with internal teams and external stakeholders to ensure clear, professional, and compassionate communication. Troubleshoot independently in a remote setting using electronic resources and cloud-based tools. QUALIFICATIONS Age Requirement: All employees must be at least 20 years of age. Education: A Bachelor’s degree in Social Work, Psychology, Education, Sociology, Counseling, or Criminal Justice is preferred. A high school diploma with a minimum of two years of relevant experience in crisis management or intake coordination may be considered. Licensure: Valid Driver’s License and Auto Insurance. Technical Skills: Proficiency in Microsoft Teams, Word, Excel, and Outlook. You must be technologically savvy with the ability to manage multiple systems and digital tools simultaneously. PREFERRED EXPERIENCE Minimum of two years working with at-risk youth or economically disadvantaged populations. Proven experience in crisis intervention and de-escalation techniques. Familiarity with trauma-informed care and EHR systems. WHY CAMBER? Our culture is driven by authenticity, compassion, and family connection. We believe that diverse perspectives are key to our progress and that collaboration fuels our improvement. We provide a supportive environment where innovation is encouraged and the heart of our work is helping people. Camber is an equal opportunity employer. All conduct must display respect for colleagues and stakeholders regardless of age, identity, or background.