Job Summary Economy Exterminators is seeking a motivated, customer-focused, and results-driven Inside Sales Representative to support sales activities and help customers identify appropriate pest control services. This role involves communicating with prospective and existing customers, responding to inquiries, following up on leads, explaining service options, and helping convert sales opportunities into new business. The ideal candidate has excellent communication skills, a professional telephone manner, and the ability to build customer relationships while working toward sales goals. Strong organizational skills, attention to detail, and a willingness to learn about pest control services are important for success in this position.

Key Responsibilities

Contact prospective customers by phone, email, and other approved communication channels to introduce available services. Respond promptly to inbound sales inquiries and provide accurate information about pest control solutions. Identify customer needs and recommend appropriate service options based on their concerns. Explain service features, appointment processes, and general pricing information in accordance with company guidelines. Follow up with prospective customers to answer questions and encourage purchase decisions. Maintain accurate records of leads, customer interactions, sales activities, and follow-up tasks. Use company systems or customer relationship management software to track sales opportunities. Build and maintain positive relationships with new and existing customers. Coordinate with customer service and field service teams to support scheduling and customer requests. Meet established sales targets, activity expectations, and customer service standards. Address routine sales questions and refer complex concerns to the appropriate team member. Stay informed about company services, sales procedures, and relevant customer needs. Perform other sales and administrative duties as assigned. Requirements and Qualifications Previous inside sales, telemarketing, customer service, or related experience is preferred. Strong verbal and written communication skills. Confidence speaking with customers over the phone and through email. Ability to understand customer needs and explain service options clearly. Strong persuasion, negotiation, and relationship-building skills. Good organizational skills and attention to detail. Basic computer proficiency and the ability to learn sales and customer management software. Ability to manage multiple leads and follow-up activities efficiently. Goal-oriented attitude and willingness to work toward sales performance targets. Professionalism, reliability, and a positive approach to teamwork. High school diploma or equivalent preferred.

Work Environment

This position primarily involves office-based sales activities, including telephone communication, email correspondence, customer follow-ups, and computer-based recordkeeping. The Inside Sales Representative should be comfortable working in a goal-oriented environment while maintaining a helpful and professional approach with customers.

What We Offer

Training on company services, sales processes, and customer support procedures. Opportunities to develop sales and customer relationship skills. A collaborative and professional work environment. Opportunities for career development based on performance and business needs. Compensation based on qualifications and experience. Any applicable benefits or sales incentives in accordance with company policy.

How to Apply

Interested candidates should submit a resume outlining relevant sales, customer service, or telephone communication experience. Applicants should highlight their ability to build customer relationships, manage leads, and contribute to sales goals. Economy Exterminators welcomes dependable and motivated candidates who are committed to professional communication, customer satisfaction, and helping the business grow. Pay: $20.00 - $24.00 per hour Expected hours: 40.0 per week Benefits 401(k) 403(b) Dental insurance Flexible schedule Health insurance Paid time off Relocation assistance Vision insurance Work from home Work Location: In person