Job Description:

• Assist in the coordination of patient care under the direction of the Business Office Manager
• Receive intake information and enter it into the computer
• Complete intake forms and route them for admission approval
• Contact patients to verify contact information and physician-ordered HHC
• Communicate with the business development team, discharge planners, and facility contacts regarding new and returning patients
• Comply with the Agency’s Compliance Program and HIPAA regulations
• Assist in maintaining case management notes while preserving patient-record confidentiality
• Communicate with clients, families, team members, and other health care professionals
• Participate in in-service programs and maintain/improve competency
• Perform other duties as assigned

Requirements:

• 1 year of experience in a general office environment
• Health care experience preferred
• Ability to communicate verbally and in writing effectively
• Proven decision-making skills
• Must read, write, and comprehend English
• Ability to utilize multiple computer information systems, including electronic medical record systems, electronic patient referral systems, and Microsoft Office
• High school diploma or equivalent
• Intake Coordinator Level 2: active, unencumbered LVN/LPN licensure
• Current driver's license in good standing
• Prolonged sitting, standing, and walking are required
• Ability to handle stressful situations in a calm and courteous manner
• Reliable transportation and auto liability insurance

Benefits:

• Participation in in-service programs and opportunities to maintain/improve competency
• Part-time employment