We're hiring an IT Technical Analyst to join our team. This role is primarily remote; although South Carolina (Columbia, Charleston); Charlotte, NC, or Winterhaven, FL, are preferred. Skills & Qualifications: 5 years of experience with: IT analysis or technical support experience in financial services Creating technical documentation, traceability matrices, test cases and scripts, test management artifacts, and system architecture/workflow documentation Experience with: System integrations, APIs, batch processing, and data flows Vendor-based platforms (core banking, payments, AML, CRM) SDLC, defect management, and testing lifecycle processes Jira, Confluence, ServiceNow, and test management tools Strong analytical, documentation, communication, and collaboration skills Knowledge of SOX, PCI, and FFIEC preferred Key Responsibilities: Analyze vendor application architectures, interfaces, APIs, and configurations Translate business and regulatory requirements into: Functional design documents Visio workflows Interface specifications Requirement traceability matrices Test plans and scripts Defect management documentation Support environment readiness, test data provisioning, and vendor testing activities Prepare change management documentation Ensure adherence to banking security, risk, and compliance standards Education: Bachelor's degree in Computer Science, Information Systems, or related field preferred The salary range for this position is $100,000 - $115,000. Ideal Candidate: The ideal candidate will have extensive experience in IT analysis or technical support within the financial services sector, with a strong background in creating technical documentation and understanding system integrations. They should possess a solid knowledge of SOX, PCI, and FFIEC, and be proficient in using tools like Jira, Confluence, and ServiceNow. Strong analytical and communication skills are essential. TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details! TM Floyd & Company participates in E-VERIFY. AAP, EEO