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Journey Orchestration Lead
GTX Solutions, a CourtAvenue Company, is a boutique consulting firm focused on helping brands unlock the power of their customer data. We specialize in Customer Data Platforms (CDPs), real-time activation, personalization, and MarTech integrations. Our team blends strategic insight with technical expertise to drive measurable business outcomes for high-growth companies and global enterprises alike.
GTX Solutions leads data activation and delivery for enterprise CRM programs on the Salesforce platform, including Marketing Cloud and Data 360, spanning email, SMS and direct mail. Our teams take over, stabilize and modernize live, high-volume programs, improving journeys, decisioning and measurement over time.
The Journey Orchestration Lead designs, builds and optimizes multichannel customer journeys across GTX client engagements. This role turns lifecycle strategy into executable journey logic, governs journey libraries, and drives continuous improvement through testing and performance insight.
The Salesforce Solution Architect leads platform strategy and architecture for the program across the Salesforce stack. This role sets the platform roadmap, defines architecture and configuration standards, oversees journey and integration builds, and ensures the platform scales reliably and cost-effectively as the program grows. Final compensation will be determined based on total related experience related to the role as well as geography. ResponsibilitiesGTX Solutions is an Equal Opportunity Employer. GTX recruits qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or genetic information.
GTX Solutions participates in the E-Verify program. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (I-9) upon hire.
6+ years in CRM, lifecycle marketing, marketing automation or customer journey design; hands-on experience with an enterprise journey orchestration platform; strong understanding of segmentation, data-driven triggers, testing and optimization; documentation and stakeholder communication skills.
Key Responsibilities
- designing customer journeys
- building journey logic
- optimizing multichannel campaigns
Skills & Tools
Salesforce Journey Builder, Adobe Journey Optimizer, Braze, Iterable, SQL, AMPscript
Job Details
- Category: Marketing
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — United States or San Diego
- Salary: USD 110,000 – 140,000 / year
- Languages: English
About GTX Solutions
A boutique consulting firm helping brands unlock the power of their customer data through CDPs, real-time activation, personalization, and MarTech integrations. — Industry: Consulting Services