M&S (which stands for Management and Solutions) was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses.

We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply “care hard”, and this reflects in our work products, our interactions, and our culture.

Job Description: Build omni-channel infrastructure, journey automation, and preference centers for client across three business units (CCRM, Virtual Clinic, OBGYN).

Key Tasks

1.) Configure MobileConnect SMS short/long codes, TCPA/HIPAA opt-in/out workflows, and lead ingestion channels (Zoom, Eventbrite, web forms)

2.) Build 3 custom subscription preference centers (one per BU) on CloudPages to sync opt-ins/opt-outs with Health Cloud

3.) Configure multi-step Marketing Cloud journeys leveraging Einstein Engagement Scoring and real-time triggers via MC Connect

4.) Manage audience schemas, real-time suppression Data Extensions, and cross-channel attribution data flows (Hightouch → Salesforce → SFMC)

• Must be able to work on US Eastern Standard time zone.
• M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.

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