Job Description:

• Interface with technical and commercial stakeholders for 360e Facility Inpatient and Outpatient coding and Computer Assisted Coding
• Understand customer problems and write user stories reflecting solutions
• Collaborate with Product Owners contributing to the 360e product line and other solutions
• Help customers realize productivity improvements through high-quality core functionality
• Communicate with teams, peers, and managers through status reporting, issue escalation, and constructive feedback
• Create and prioritize Initiatives and EPICs for product workflow
• Run weekly meta-scrums with the Development Manager and Product Analyst
• Conduct voice-of-customer research with customers
• Coordinate functional touch points across disciplines
• Manage new product introduction activities and pricing coordination
• Update financial business-review materials monthly and marketing-roadmap slides quarterly
• Present sales updates and support workflow inquiries
• Develop product strategy, including ROI, feature adoption, and integration plans
• Provide development demos to stakeholders
• Work with Training on customer training needs
• Manage reference sites and maintain engagement regarding the product roadmap
• Oversee quarterly workflow webinars
• Present workflow knowledge to clients and contribute to industry thought leadership
• Write tender responses when requested
• Strategize the long-term market roadmap, identifying technology gaps and innovations
• Conduct internal marketing and present at internal forums

Requirements:

• Bachelor’s Degree or higher (completed and verified prior to start) AND eight (8) years of experience in Healthcare or Software industry; OR High School Diploma/GED and twelve (12) years of experience in Healthcare or Software industry
• 5+ years of HIM experience with knowledge of Coding Classifications, including ICD-10 and CPT
• RHIA certification
• 3+ years of experience preferred in an Agile software development environment
• Knowledge of languages other than English
• Certified Scrum Product Owner (CSPO)
• 5+ years of product and/or technology experience with 3M™ 360 Encompass and/or 3M™ Codefinder software
• Proven ability to work cross-functionally between technical and non-technical teams
• Experience with Microsoft Office suite
• Strong project management skills
• Must be legally authorized to work in country of employment without sponsorship for employment visa status

Benefits:

• Medical, Dental & Vision
• Health Savings Accounts
• Health Care & Dependent Care Flexible Spending Accounts
• Disability Benefits
• Life Insurance
• Voluntary Benefits
• Paid Absences
• Retirement Benefits
• Company-paid travel arrangements and related expenses for required on-site onboarding
• Up to 15% domestic/international travel opportunity