Spark Branded Solutions is one of the fastest growing branded merchandise agencies in the country and was named to the PPAI 100 in both 2025 and 2026. As we continue to grow, we are investing in the people who help our sales team build stronger client relationships, uncover opportunities and deliver the kind of responsive, creative service that sets Spark apart. We're not looking for someone who simply processes orders or waits for a salesperson to hand them a task. We're looking for someone who becomes a true inside sales partner: someone who understands the client, stays close to the business and actively helps move opportunities forward. If you're the type of person who naturally asks... “What else could we bring to the client?” “How can I help move this opportunity forward?” “What does the sales team need from me to win?” ...then keep reading. About the Role: As a Project Manager at Spark, you'll work side-by-side with our sales team as an inside sales partner, helping develop ideas, prepare proposals and keep client opportunities moving forward. You'll learn the needs of each account, support day-to-day client communication and help turn creative concepts into successful branded merchandise projects. Your mission is simple Support the relationship. Strengthen the solution. Keep opportunities moving. Help the sales team win and retain business. Some days you'll be researching products and building quotes for a new opportunity. Some days you’ll be problem solving before anyone even knows there’s an issue. Some days you'll be managing the details behind an active project so the salesperson can stay focused on the relationship and the next opportunity. What You’ll Own: Inside Sales & Client Solutions · Partner with the sales to develop proposals and quotes for customers. · Help move opportunities forward by coordinating samples, virtuals and follow-ups. · Learn the needs, preferences and history of accounts so that you can anticipate requests and contribute relevant ideas. Client Communication & Relationship Support · Support client communication with a high level of responsiveness and professionalism. · Build trusted relationships with clients and supplier partners while keeping the sales lead informed. · Work cross-functionally across internal departments to deliver solutions that support the client relationship and sales strategy. Project Follow-Through & Team Support · Take ownership of the details that move approved projects from order placement through delivery and invoicing. · Serve as the dedicated backup when sales teammates are out of the office. · Build strong follow-through, commercial awareness and a calm sense of urgency to a fast-moving book of business. You’ll Thrive Here If… · You’re detail oriented. You catch the small things because you know they matter. · You’re highly organized. You can manage multiple projects, deadlines and details without losing sight of priorities. · You’re a strong communicator. You’re polished, responsive and professional with clients, suppliers and teammates. · You’re a problem solver. You look for solutions that protect the client experience and help the sales team keep momentum. · You’re collaborative. You enjoy working closely with a salesperson, contributing ideas and doing your part to help the team win. · You’re comfortable with autonomy. You take ownership of your work and follow through with minimal supervision. Requirements: · 5+ years of experience in the branded merchandise industry in a client-facing role, with a background in account management, project management, inside sales or a related function. · Strong attention to detail and outstanding follow-up practices. · Proven ability to work independently in a fast-paced environment. · Superior customer service and relationship-building skills. · Advanced organizational skills with the ability to manage multiple priorities at once. · Ability and willingness to learn new concepts, systems and processes quickly. · A positive, can-do attitude and readiness to hit the ground running. Why You’ll Love Working at Spark: We're proud to have been named one of PPAI's Greatest Companies to Work For three years in a row. We believe great companies are built by great people, and we're committed to creating an environment where our team can do meaningful work, continue growing, and genuinely enjoy coming to work each day. Here's just a glimpse of what you'll enjoy: · 100% Remote – Work from wherever you're most productive (yes, yoga pants are perfectly acceptable). · Unlimited PTO – We trust our team to take the time they need to recharge while delivering great work. · 401(k) with Employer Contribution – You're eligible from day one. · Monthly Healthcare Stipend – Choose the individual health plan that's right for you. · Birthday Off – Because birthdays should be celebrated, not spent in meetings. · Summer Fridays – Get a head start on your weekend and come back refreshed. · Paid Parental Leave – Supporting our employees through life's biggest moments is simply the right thing to do. · Career Development – We invest in our people through ongoing learning, new opportunities, and professional growth. · Collaborative Culture – You'll work alongside a supportive team that genuinely enjoys helping each other succeed. ...and that's just the beginning. If you're ready to become a trusted inside sales partner, help shape smart client solutions and play an active role in growing the business, we'd love to meet you.