About UsUSA Restaurant Suppliers is a nationwide supplier of commercial kitchen equipment, smallwares, and disposables, headquartered in Dallas-Fort Worth. We serve restaurants, hospitality groups, schools, healthcare facilities, and other foodservice operators with equipment sourcing, kitchen design, project management, installation coordination, and ongoing support. Position OverviewWe’re looking for a Project Manager who can develop accurate equipment quotes and carry orders and projects through fulfillment. You’ll support sales with estimating and manage assigned chain or repeat-account projects from equipment lists or CAD drawings through estimation, quote revisions, order acceptance, purchasing, delivery, and closeout. The role also includes Shopify orders, drop shipments, and contracted installation coordination. Responsibilities· Manage ecommerce fulfillment queues and project schedules covering estimation, approvals, purchasing, shipping, installation, and closeout. Prioritize deadlines and escalate risks early. · Create and manage purchase orders through fulfillment, including vendor drop shipments direct to customers. Verify specifications, pricing, freight, and ship-to details; obtain order acknowledgments and confirmed lead times. · Prepare estimates and customer quotes from equipment lists, CAD drawings, and schedules. Confirm specifications, quantities, accessories, vendor costs, freight, and installation scope; apply approved pricing and flag missing or conflicting information. · Track online orders, production, backorders, split shipments, and deliveries. Coordinate freight, storage, appointments, and receiving requirements; align project deliveries with site readiness and installer availability. · Manage customer and vendor communication for assigned orders and projects, from estimating through fulfillment. Coordinate pricing approvals and commitments with the account owner or leadership. · Coordinate installation partners and other trades within the contracted scope. Confirm responsibilities, site readiness, and required approvals before scheduling work. · Monitor project costs against the approved budget. Document scope changes, substitutions, and added charges; secure required approvals and update project records, purchase orders, and customer commitments. · Resolve order changes, cancellations, shortages, damage, returns, and vendor issues. Coordinate approved refunds, claims, replacements, and credits with suppliers and internal teams through resolution. · Keep online, internal tools, and project records current with order status, vendor acknowledgments, shipment tracking, delivery confirmations, approvals, and next actions. Verify fulfillment updates against actual supplier shipment information. · Close orders and projects by confirming delivery and any contracted installation, resolving open items, collecting required documentation, and coordinating final billing, credits, and cost reconciliation with accounting. Qualifications· Experience estimating equipment packages and managing orders or projects, including vendor pricing, purchase orders, fulfillment, schedules, and costs. · Ability to translate equipment lists, CAD drawings, and schedules into accurate estimates, identify discrepancies, and verify technical specifications. · Strong organization and attention to detail, with the ability to manage competing deadlines independently and follow issues through to resolution. · Clear customer and vendor communication, sound judgment, and a proactive approach to solving problems and escalating risks. · Strong technology skills, confidence using ecommerce, purchasing, project-tracking, and spreadsheet platforms, and the ability to learn proprietary internal tools quickly. · Commercial kitchen equipment or foodservice distribution experience preferred. Experience with Shopify or similar ecommerce platforms, AutoQuotes, or other order-management software is a plus. What We Offer· Collaboration with sales, leadership, vendors, logistics, and installation partners. · A suite of proprietary internal tools that supports our team and helps you work efficiently. · Full-time remote work spanning estimating, ecommerce fulfillment, and commercial kitchen projects.