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[Remote] Account Executive

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. Appen is hiring an Account Executive to develop new business with strategic customers across Big Tech, AI labs, and enterprise AI adopters. The role owns end-to-end sales cycles, builds customer relationships and proposals, and coordinates internal teams to grow strategic accounts.

Responsibilities

  • You'll own end-to-end sales cycles with both research-led AI labs and enterprise buyers, from discovery and qualification through commercial negotiation and contract execution, working from well-developed territory and account plans
  • You'll stay multi-threaded across research, buying, technical, and operational stakeholders, positioning Appen's portfolio as the partner of choice by mapping capabilities directly to each client's AI program priorities
  • Expect to craft compelling business cases and proposals, and to run regular Executive Business Reviews to keep clients aligned on strategic goals and surface new partnership opportunities
  • Pipeline comes from outbound account-based strategies run in partnership with Marketing, backed by strong CRM discipline and accurate, timely forecasts
  • You'll also orchestrate internal teams across Client Partners, Delivery, Legal, and Finance to shape the solution and pricing behind each bid
  • Success in this role looks like year-on-year growth in the accounts you own, and enough standing inside them to influence how those programs are scoped and resourced

Skills

  • 5+ years of sales experience with a business development background
  • A proven track record of building pipeline and closing large, complex deals with both research-led organizations and traditional enterprises
  • Demonstrated success consistently achieving or exceeding quota in new business roles
  • Working knowledge of the AI industry, including how models are trained and evaluated, the key players, and the role data plays
  • Experience selling technical solutions to research, engineering, and executive audiences
  • Strong ability to lead complex RFP responses and negotiate MSAs, SOWs, DPAs, and other enterprise agreements
  • Excellent written and verbal communication skills, with comfort presenting to executive audiences
  • A consultative, customer-first mindset with the ability to influence cross-functional internal teams
  • Comfort building relationships face to face through regular in-person client meetings across the Bay Area
  • Experience in AI training data, RLHF, or model evaluation highly valued

Benefits

  • Flexibility to deliver in a way that works for you and your team
  • Tools, resources, and development opportunities to continue to build your capability over time
  • Commission, structured as a 50/50 split between base and commission

Company Overview

  • Appen offers a wide variety of services to technology companies seeking to compete and expand in the global marketplace. It was founded in 1996, and is headquartered in Kirkland, Washington, USA, with a workforce of 501-1000 employees. Its website is http://www.appen.com.
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