Open role
[Remote] Account Executive, Renewal Sales
Note: The job is a remote job and is open to candidates in USA. Kapitus is a small business financing provider. The Account Executive, Renewal Sales manages active accounts, retains merchant relationships, and drives cross-selling and renewal revenue while supporting customer satisfaction and account growth.
Responsibilities
- Create and drive revenue within a specified region or list of accounts
- Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
- Provide recommendations based on a customer’s business needs and usage patterns
- Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business
- Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
- Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
- Educate and effectively communicate to customers the value of Cash Advance
- Develop trusted internal and customer relationships to created win-win sales relationships
- Effectively manage a pipeline working within a defined sales process
- Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal
Skills
- 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
- You have experience (and should enjoy!) collaborating with internal sales teams
- Experience selling that can be used across multiple products
- You have experience selling across different industries
- Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
- Effective in (and should enjoy!) collaborating with internal sales teams
- Experience engaging and building a presence with customers using communication tools
- Understanding of and experience with CRM programs
- Excellent verbal and written communication skills as well as a strong sense of accountability
- Ability to compute basic business math
- Bachelor's degree or equivalent combination of education and job experience preferred
- Salesforce preferred
- Strong organizational skills, adaptability, and ability to work on multiple projects
- Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
- Strong interpersonal skills and professionalism
- Consultative selling experience
- Prospecting skills
- Competitive spirit
- Resourceful
- Welcoming of feedback / coaching
- Drive for hitting your metrics
- Solution selling ability
- Discovery skills
- Objection handling skills
- Planning and closing skills
- Can collaborate and influence in a team environment
Benefits
- Commission
- Comprehensive medical and dental plans through UnitedHealthcare, with various coverage levels available for employees and their families
- Employer-paid vision plan through UnitedHealthcare
- UnitedHealthcare perks: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life
- Flexible Spending Account: pre-tax dollars for qualified out-of-pocket medical, dental, vision, pharmacy, or dependent care expenses
- Lifestyle Spending Account: employer-sponsored post-tax reimbursement for expenses related to physical, mental, and financial well-being
- Company-paid basic short-term and long-term disability insurance
- Voluntary supplemental life insurance and enhanced short- and long-term disability coverage through Mutual of Omaha
- Colonial Accident and Hospitalization insurance available
- Company-paid maternity and parental leave beyond state-mandated leave policies
- Pre-tax commuter benefits for parking and commuter expenses
- LifeBalance membership discounts on outdoor activities, the arts, health, and fitness
- Pet and car insurance discounts
- Financial services such as LegalShield
- Relaxation and stress management tools
- Plum Benefits discounts on shows, travel, car rentals, and more
- Up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events
- Travel reimbursement for all work-related travel
- Paid time off and sick time
- 401(k) plan through Fidelity, with a 25% match on contributions up to 6% of annual salary
- Virginia - Remote; Arlington, VA; Maryland - Hybrid; Washington DC - Hybrid
- Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.
Company Overview