Note: The job is a remote job and is open to candidates in USA. UHS National Call Center (a UHS company) is hiring an Account Manager to lead outreach and business development for outpatient behavioral health services. The role manages referral relationships and assigned accounts, implements territory sales plans, and supports facility growth and community engagement.

Responsibilities

• Acts as liaison between the facility and referral sources and implements service-oriented action plans responsive to referral source needs, serves as a resource and representative to the community and, conducts facility tours to key stakeholders
• Assesses, develops, and implements sales activities to achieve maximum market penetration among assigned accounts and to identify potential accounts in targeted market segments. Develops and communicates appropriate sales messaging for each program offered and for each target audience. Daily monitoring of referral inquiries and admissions statistics. Conducts an ongoing analysis to ensure appropriateness and effectiveness of weekly sales action plans
• Identifies and builds a strategic sales plan for existing and potential referral sources within assigned territory and target markets. Builds and maintains positive and productive relationships with existing referral sources and shows ability to identify additional referral sources
• Maintains documentation of assigned top accounts, key contacts, planning reports, client profiles, competitive profiles, and updates as required by Director of Business Development. Completes all required reports and requests for information in a timely manner
• Maintains current awareness of industry and anticipates changes or trends in target market and utilizes this information in developing and modifying weekly sales action plans, as well as providing recommendations to overall business development planning strategies
• Responsible for maintaining up-to-date information in MedSeries 4/MIDAS/MEDIK, including documentation of daily contacts and accurate account information. The Account Manager will display proficiency in utilizing proprietary reports to appropriately plan sales activity
• Facilitates positive, timely, and accurate communication. Encourages cooperation and utilizes problem-solving skills to build and secure relationships among the facility, the referral source, the patient, their family and the community
• Attends and actively participates in the Business Development team meeting and provides appropriate marketing reports, updates, and Service Recovery opportunities to the Director of Business Development on a timely basis. As required by Director of Business Development and facility needs, participate in off-hours sales and community activities

Skills

• Bachelor's Degree Required
• 3-5 years of related work experience required
• Must possess demonstrated business development concepts, sales abilities
• Knowledge of and skills in application of marketing and sales principles
• Excellent written and oral communication skills
• Proficient in data collection analysis and interpretation
• Competency in computer usage and Microsoft office suite
• Master's preferred
• 5-8 years of related work experience preferred
• The ideal candidate will have experience in outpatient mental health and/or behavioral health and a strong understanding of referral development within these settings
• Experience establishing and maintaining relationships with referral partners, including physicians' offices, telepsychiatry providers, private practices , and other behavioral health organizations, is highly preferred

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

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