Note: The job is a remote job and is open to candidates in USA. Caliber is seeking an Accounts Receivable Specialist to support billing, payment processing, account reconciliation, and receivables reporting for its digital fitness and coaching services. The role monitors payments and outstanding balances, resolves billing issues, maintains accurate customer records, and collaborates with internal teams.

Responsibilities

• Prepare, review, and maintain customer invoices and billing records in accordance with established procedurs
• Monitor accounts receivable aging, identify overdue balances, and follow up on outstanding payments professionally and consistently
• Record incoming payments, match transactions to open invoices, and investigate unapplied or misapplied cash
• Reconcile customer accounts, payment processor activity, and receivables records; research and resolve discrepancies promptly
• Review billing questions, payment failures, credits, refunds, and account adjustments, escalating exceptions when needed
• Coordinate with customer support, operations, and finance colleagues to clarify account issues and provide accurate information
• Maintain clear documentation of collection activity, customer communications, reconciliations, and adjustments
• Assist with month end close, accounts receivable reporting, cash application, and audit or documentation requests
• Identify recurring billing or reconciliation issues and recommend practical process improvements
• Handle customer and company financial information confidentially and follow applicable internal controls

Skills

• 2–5 years of professional experience in accounts receivable, billing, cash application, bookkeeping, or a related accounting function
• Working knowledge of invoicing, payment posting, account reconciliation, receivables aging, and collection followup
• Experience using accounting software, billing platforms, payment systems, and spreadsheets
• Strong attention to detail and the ability to research discrepancies, prioritize deadlines, and manage multiple accounts
• Clear, professional written and verbal communication skills, including the ability to resolve billing questions tactfully
• Sound judgment when handling confidential financial and customer information
• Ability to work independently in a remote environment while staying responsive, organized, and collaborative
• High school diploma or equivalent required
• Proficiency with Microsoft Excel or Google Sheets
• Relevant accounting coursework, an assciate degree, or equivalent practical experience is an advantage

Benefits

• Health insurance
• Retirement savings benefits
• Paid leave
• Fully remote work arrangement

Company Overview