Note: The job is a remote job and is open to candidates in USA. OCHIN is hiring an ACO Performance Consultant to advise members participating in the C3 Medicare Shared Savings Program on performance improvement. The role analyzes clinical, financial, utilization, quality, attribution, and risk adjustment data and works with member leaders and cross-functional teams to improve workflows, quality outcomes, and ACO performance.

Responsibilities

• Support health centers to utilize HIT solutions to meet ACO performance goals and apply structured quality improvement principles to optimize clinical workflows, documentation practices, and quality measure reporting
• Organize, analyze, and present EHR or performance data to support clinician and leadership engagement around real-time, actionable use of data to achieve outcomes aligned with the ACO performance metrics
• Serve as a primary contact and performance advisor for members, and understand each member’s local context (patient population, operating model, barriers and facilitators) to tailor engagement and improvement strategies accordingly
• Analyze claims, financial, utilization, beneficiary attribution and alignment, quality, clinical, coding, and risk adjustment data and translate findings into prioritized improvement plans with defined actions to drive performance
• Educate clinicians and leaders on how clinical workflows, care coordination, utilization management, documentation, and operational execution affect ACO performance and guide implementation strategies to reduce avoidable acute care use, improve transitions of care, and close quality gaps
• Manage multiple projects related to clinical improvement simultaneously while actively participating in OCHIN cross-departmental work (e.g. workstreams)

Skills

• With a minimum of three (3) years of direct experience supporting ACO MSSP performance required
• Demonstrated expertise guiding measurable improvements in financial, utilization, quality, clinical, or operational performance
• Excellent written and verbal communication skills, with the ability to consultant across diverse environments and effectively engage clinicians, leadership, and staff to convey complex information and drive change and improvement
• Experience working with electronic health records and workflow visualization tools; Epic experience required
• Demonstrated ability to organize, analyze, and present performance data (including trend reporting and benchmarking) to support population health management and improvement efforts
• Strong facilitation skills, including the ability to design and lead effective meetings (virtual and in-person), create structured agendas, and adapt in real time and work collaboratively in team environments to maintain effective relationships with a broad range of partners
• Strong experience in a telecommuter role, including use of electronic documentation and file management (OneNote, SharePoint), remote communication technologies (e.g., Teams, Zoom), and task management (Smartsheet)
• Reading, speaking, writing, and understanding English
• Master's degree in healthcare or a related field preferred
• Other ACO experience a plus
• Experience using JIRA is a plus

Benefits

• Remote work arrangement in a virtual home-office environment
• Healthy work-life balance
• Opportunity for professional advancement

Company Overview