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[Remote] AI Solutions Engineer

Remote · Canada Full-time

Note: The job is a remote job and is open to candidates in USA. xCures is hiring an AI Solutions Engineer to build production software at the intersection of AI, healthcare interoperability, and customer solutions. The role develops customer integrations, agents, automations, and proofs of concept, while supporting onboarding and collaborating with customers and internal teams to deliver solutions.

Responsibilities

  • Build and maintain customer integrations, including data connectors, API-based integrations, and FHIR and C-CDA data flows, and own them from first commit through production
  • Build and ship agents, skills, and automations that Customer Solutions, Customer Success, and Sales use in their daily work
  • Prototype proofs of concept and demo environments for prospects using synthetic patient records only, and carry each POC end to end with the account team
  • Support customer onboarding and technical troubleshooting, resolving issues at the Customer Solutions layer so fewer escalate to Engineering
  • Join discovery calls with Sales and Channel Partnerships to ask the technical questions that qualify a deal, answer technical questions throughout the sales cycle, and contribute to RFP responses and security questionnaires
  • Work with Engineering, Product, Customer Success, and Sales and Channel Partnerships to scope integrations, surface product gaps, and hand off cleanly when work belongs in the core platform
  • Follow the team's SDLC: every session starts with a ticket, work moves through code review and CI/CD, and shipped work is documented
  • Build with security first: threat-model what you ship, protect secrets and patient data, and follow our HIPAA and HITRUST practices
  • Design agents and automations to be safe by default: least privilege, human approval for anything irreversible, and a record of what they did
  • Help the team ship faster and safer: automate the repetitive parts of review, testing and deployment, and keep quality and security gates in the pipeline
  • Write tests alongside the code you ship, including evals for agent and skill behavior, so integrations and automations can be trusted in production
  • First 90 days: ship your first customer integration to production and take one prospect POC end to end
  • First year: turn one-off integrations into a reusable toolkit customers can adopt with less hands-on support, measured by time from contract to live integration, POC-to-closed-won conversion, and fewer Customer Solutions escalations to Engineering, and also measured by zero security or PHI incidents and by how dependably our automations run

Skills

  • 3+ years of professional software development experience
  • Fluency in Python, TypeScript, React or a comparable modern language and framework, with production code you can point to, and the ability to be productive in both
  • Experience directing AI coding agents at scale and critically reviewing their work
  • Experience building with LLM APIs, including tool use and evaluating output quality
  • REST API design and integration experience
  • Working knowledge of cloud infrastructure
  • Git and CI/CD experience
  • SQL and relational database experience, including querying and modeling data in a warehouse
  • Familiarity with standard SDLC and DevOps practices: ticketed work, code review, automated testing, and deployment pipelines
  • Experience with regulated data such as PHI, and a security-first approach to engineering
  • Comfortable working directly with customers to understand the problems they need solved and the jobs to be done, then turning that understanding into working solutions quickly
  • Bachelor's degree in computer science or a related field, or equivalent practical experience
  • The successful candidate must already have authorization to work in the United States
  • At this time, xCures does not offer sponsorship
  • AWS preferred
  • Experience with healthcare data standards such as FHIR or C-CDA, or with TEFCA and Carequality networks
  • Experience with agentic frameworks or tool-calling protocols

Benefits

  • Remote-First
  • Paid Time Off and 13 Company Holidays
  • Equity Package
  • Paid Parental Leave
  • Medical, Vision, and Dental
  • Employer HSA Contribution
  • Employer 401(k) Match
  • STD, LTD, Life Insurance and Critical Illness Plans
  • Employee Assistance Program
  • Adoption Assistance
  • Company Offsites
  • Monthly Internet Allowance
  • Professional Development Funds

Company Overview

  • xCures® is the Clinical Clarity Engine for healthcare, assembling and structuring patient medical records into decision-ready data. It was founded in 2018, and is headquartered in Oakland, California, USA, with a workforce of 51-200 employees. Its website is https://xcures.com.
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