Note: The job is a remote job and is open to candidates in USA. Brainlab is hiring an Application Consultant to support image-guided surgery product use at customer sites. The role includes clinical evaluations, surgical and technical support, installations and training, customer relationship management, and promoting products and services.

Responsibilities

• Conduct on-site clinical evaluations to demonstrate the use of products and services to increase the frequency and quality of image-guided surgery (IGS) product usage
• Provide on-site consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery in order to maximize IGS efficiency and usage
• Lead installations and establish functionality at new and existing customer sites; educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services
• Utilize engineering expertise to contribute to the quality improvement process by recommending product modifications
• Act as primary customer liaison, maintaining site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc
• Regularly strategize with the Account Manager in your region to evaluate customer opportunities and open sales projects
• Resolve product issues through detailed analysis and utilization of engineering expertise
• Promote surgery products and services to surgeons at trade shows
• 50% regional travel

Skills

• Bachelor's degree in Biomedical Engineering, Biomechanical Engineering, Biomedical Innovation, Bioengineering, Clinical Engineering, or Nursing
• 6 months experience in a technical support role for a healthcare company or provider

Benefits

• Medical, dental, life, LTD, and STD benefits
• Matching 401k benefits
• Hybrid work arrangement; home worksite, must be based in Arizona, New Mexico, or Las Vegas metro area

Company Overview

Company H1B Sponsorship