Note: The job is a remote job and is open to candidates in USA. Connsci is hiring an Azure Cloud Engineer to support a federal customer. The role provides network and systems engineering and administration for Azure Government Cloud and Microsoft 365 GCC High environments, including infrastructure design, security, maintenance, automation, and user support.

Responsibilities

• Troubleshoot, triage, escalate, and assist users with issues related to hybrid network infrastructure consisting of virtual machines (VMs), servers, endpoints, appliances, and services that may be connected and/or hosted in on-premises and remote locations by the agency and partner providers
• Build, configure, deploy, secure, and administer cloud system resources, servers, and other multi-user devices to support virtual machines, storage, network, and other off-premises and cloud resources
• Design scalable infrastructure for IT projects to meet specified business needs, including planning and scheduling deployments and incorporating cloud optimization to improve efficiency and save on costs
• Devise and implement technical solutions to suit each situation; recommends the institution of processes and technologies necessary to meet changing office requirements and improve the quality and efficiency of work products
• Assess traffic flow between internal and external networks to determine the necessary firewall rules and forward/reverse proxy exceptions to establish connections successfully
• Create new automated jobs and scripts to streamline routine system tasks, including Command Line interfaces, PowerShell/Bash, or experience with CI/CD pipelines to automate the deployment of code
• Monitor consumption, identify inefficiencies in cloud-based systems and resources, and suggest improvements to reduce costs and maximize taxpayer value. This may include request fulfillment improvement, application performance, and systems security posture
• Administer and manage cloud-based applications and services such as Microsoft 365 and Azure Virtual Desktop (AVD)
• Perform routine system maintenance, including operating system upgrades, resizing VM resources, and security patching on Azure VMs and servers
• Assist system owners in other divisions and offices in triaging issues and escalating tickets as required
• Develop, maintain, and debug current custom IT solutions and program code when needed
• Produce and maintain technical documentation regarding network and system design and governance
• Creating and modifying domain objects, groups, and policies in Active Directory and Group Policy Management
• Perform analysis on emerging application enhancements as a benefit to the business models
• Provide input and best practice recommendations to current and future policies and procedures as needed or requested
• Conduct internal technical reviews to improve performance, support, and technical enhancements
• Work assigned service tickets and tasks IAW the Acceptable Quality Level (AQL)
• Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents supporting the IT Division
• Provide required certifications and resume for review and validation
• Demonstrate leadership and can work without supervision

Skills

• At least 3 years of experience as a cloud engineer supporting cloud infrastructure and applications to include experience working with Active Directory and Microsoft Azure
• Current CompTIA Security+ or Microsoft Certified Azure Administrator certification
• Minimum Bachelor of Science degree in Information Technology, Computer Science, Engineering, or a related field from a US Department of Education accredited University. Extensive and relevant experience may be considered as a substitute for education
• At this time, Connsci will not sponsor a new applicant for employment authorization for this position
• PowerShell/Bash
• DNS
• DHCP
• Group Policy Management
• DevOps methodology and tools such as Azure DevOps, Git, Docker, Kubernetes, etc
• Infrastructure as Code (IaC), including provisioning template development and maintenance
• Server/Desktop Virtualization
• Network-Attached Storage (NAS) protocols
• Linux OS
• Single Sign-On (SSO) authentication

Benefits

• Medical, Dental, and Vision Plans
• 401k with company matching
• Short and Long Term Disability Insurance
• Life Insurance
• Maternity and Paternity Leave
• PTO
• Federal and Floating Holidays
• After an initial ramp-up period (usually 60 days) onsite, primarily remote work; occasional onsite attendance may still be required for meetings, coordination activities, and other Government-directed work.

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