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[Remote] Business Analyst - Remote/Hybrid – St. Paul, Minnesota

Remote · Colombia Full-time

Note: The job is a remote job and is open to candidates in USA. The Minnesota Judicial Branch is seeking a Business Analyst to support digital accessibility remediation for its public-facing websites. The role focuses on documenting requirements, assessing accessibility, improving business processes, and coordinating with project teams, business owners, vendors, and State leadership.

Responsibilities

  • Requirements documentation captured in a workbook or spreadsheet
  • User stories and acceptance criteria developed and documented
  • Remediation task definitions and prioritization
  • Assesses the accessibility of digital content across in-app webviews and court-issued documents
  • Document business process improvements for projects to develop a representation of functionality to be used by the business to understand itself better, improve the business system, or design future state business processes to meet the court's needs
  • Work directly with the project team to ensure understanding of the solution's requirements, functionality, size, and scalability
  • Facilitate meetings with business owners and subject matter experts to identify impacted business processes and document the project business requirements
  • Work with vendors on business and system analysis practices and project requirements
  • Perform detailed research when required and report research findings to the project team
  • In addition to the above deliverables, the selected business analyst will participate in project team meetings and maintain all necessary communications between team members, the State PMO Manager, and other State leadership, as necessary

Skills

  • Four years' hands-on experience in an agile environment covering quality assurance, usability, access requirements, and inclusive design
  • Ability to communicate, both orally and in writing, and to translate technical terminology into terms understandable to non-technical employees
  • Ability to interact with and influence resources at every level within the organization
  • Ability to work with vendors, architects, and highly technical resources to implement projects and resolve issues
  • Knowledge of and expertise in project, program and portfolio management methodology, tools and techniques desired
  • 3-5 years' experience with assessing WCAG 2.1, Level AA compliance according to legal requirements
  • Working knowledge of websites, CMS/web technologies, and digital accessibility/WCAG
  • Project management experience

Benefits

  • Remote/Hybrid work schedule

Company Overview

  • Creative Information Technology, Inc. offers a full suite of IT solutions to both commercial and federal government clients. It is a sub-organization of Creative IT India. It was founded in 1996, and is headquartered in Falls Church, Virginia, USA, with a workforce of 201-500 employees. Its website is https://www.citi-us.com/.
  • Company H1B Sponsorship

  • Creative Information Technology, Inc. has a track record of offering H1B sponsorships, with 5 in 2026, 18 in 2025, 15 in 2024, 12 in 2023, 16 in 2022, 23 in 2021, 32 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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