Note: The job is a remote job and is open to candidates in USA. NFP, an Aon company, provides employee benefit solutions and services through its American Benefits Group division. The Claims Processor will accurately and promptly process claims for flexible spending accounts, health reimbursement arrangements, retiree plans, lifestyle accounts, parking, and other benefit programs while following compliance and internal procedures. The role also involves auditing and adjusting claims, protecting confidential information, and collaborating with the claims team to support participants and clients.

Responsibilities

• Understand and follow all claims procedures
• Stay up to date on all applicable regulations related to claims processing
• Collaborate with the claims team to optimize efficiency
• Handle confidential information according to all HIPAA legislation
• Enter, adjudicate and audit claims following internal process and procedure
• Provide excellent experience for our participants and clients
• Perform claims adjustments per internal procedure
• Perform any other duties, pertaining to the business needs as assigned by Department Manager

Skills

• Be a self-starter who can take initiative
• Superior written, verbal, and organizational skills
• Be highly detail-oriented and possess strong multitasking and time management
• Highly organized, embracing challenges and workflow changes
• Work well under stressful situations and handle a large client book with high call and email volumes at times
• Ability to set and exceed expectations
• Be a team player but able to work independently
• Minimum of 2 years' experience in reviewing and processing claims
• Minimum of 2 years' experience with Flexible Spending Accounts with a previous TPA
• Familiarity with compliance requirements governing pre-tax benefits. IRS Sections 125, 105, and 132
• Associates Degree preferred

Benefits

• PTO & paid holidays
• 401(k) with match
• Exclusive discount programs
• Health & wellness programs
• This position may be eligible for performance-based incentives

Company Overview

• Aon is a global provider of risk management, insurance and reinsurance brokerage, human resources solutions, and outsourcing services. It was founded in 1979, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is http://www.aon.com.