Open role
[Remote] Client Operations Coordinator
Note: The job is a remote job and is open to candidates in USA. Storm Ideas is an international team working with globally recognised clients in the US entertainment industry. They are seeking a Client Operations Coordinator to manage day-to-day operations, ensuring efficient workflows and communication among stakeholders involved in social content and campaigns.
Responsibilities
- Coordinate high-volume social-content approvals, feedback, revisions, deadlines, and final sign-off across Storm and client stakeholders
- Prepare for recurring meetings, capture decisions and actions, and make sure follow-ups are completed
- Project-manage smaller social campaigns, maintaining clear timelines, owners, dependencies, approvals, assets, and risks
- Keep client files, episode deliveries, social-account access, permissions, and related operational processes organised and up to date
- Maintain shared trackers, calendars, and documentation so priorities, deadlines, blockers, and responsibilities remain visible
- Chase inputs, surface risks early, escalate blockers appropriately, and keep work moving across multiple teams and stakeholders
- Keep operational processes, templates, contacts, and handover information current so work is reliable and repeatable
Skills
- Experience supporting client operations, social-content workflows, project delivery, account teams, or another fast-moving environment involving multiple stakeholders, deadlines, and approval routes
- Strong organisation across multiple workstreams, deadlines, approval paths, versions, and dependencies
- High ownership and a proactive approach to keeping work moving
- Clear written communication and the ability to turn scattered feedback or ambiguous requests into concise actions, owners, and decisions
- Experience preparing for recurring meetings, producing useful recaps, and following actions through to completion
- Confidence coordinating high-volume approval workflows involving internal teams, senior stakeholders, legal review, or multiple revision rounds
- Practical experience with file-management and project-management systems such as Box, Monday.com, Airtable, spreadsheets, or comparable tools
- Good judgement about when to follow up, when to challenge, when to escalate, and when a decision sits outside your authority
- A calm and dependable approach when work is late, unclear, blocked, or changing quickly
- Confidence using modern productivity tools, including AI-assisted tools where appropriate, to prepare, organise, check, and follow through on work
- Good judgement around checking AI-assisted outputs and handling confidential information carefully
Benefits
- Fully remote working from anywhere in Egypt!
- 33 Days Paid Leave and Benefits
- High-end, fast computer
- All the latest software and productivity tools you’ll need
Company Overview