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[Remote] Client Relationship Manager - Healthcare Payments

Remote · India Full-time

Note: The job is a remote job and is open to candidates in USA. JPMorganChase’s Healthcare Payments team provides payment solutions to healthcare organizations. The Client Relationship Manager supports large provider organizations through consultative client engagement, helping improve scorecard performance and retain and grow revenue.

Responsibilities

  • Support Business Development activities which contribute to the achievement of the annual revenue plan
  • Demonstrate a thorough understanding of JP Morgan Healthcare Payments solutions, products and processes
  • Work with Team to Identify opportunities to upsell customers additional Healthcare Payment solutions
  • Represent the team in client meetings
  • Help clients prioritize projects to best meet goals
  • Serve as an escalation point for any service issues from client: manage the escalation activities and is meticulously organized
  • Collaborate with JP Morgan Healthcare Payments Business Development, Professional Services and Customer Service in support of your customers
  • Maintain accurate and timely documentation of all activities relevant to the position

Skills

  • At least 5 years of experience in a customer-facing sales position
  • Excellent people skills and ability navigate hard conversations with clients
  • Ability to quickly learn and understand JP Morgan's solution suite and articulate our value proposition
  • Sound judgment in compliance, setting customer expectations, and managing sensitive customer situations and data
  • Excellent organizational skills and follow-ups
  • Bachelor's degree or higher
  • Healthcare technology experience preferred

Benefits

  • Eligible roles may receive commission-based pay.
  • Eligible roles may receive discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • Comprehensive health care coverage
  • On-site health and wellness centers
  • A retirement savings plan
  • Backup childcare
  • Tuition reimbursement
  • Mental health support
  • Financial coaching

Company Overview

  • JPMorganChase is a financial services company providing banking, investment, financial management, and related services. It is a sub-organization of PricingDirect. It was founded in 2000, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is https://www.jpmorganchase.com.
  • Company H1B Sponsorship

  • JPMorganChase has a track record of offering H1B sponsorships, with 2734 in 2026, 3470 in 2025, 3469 in 2024, 3395 in 2023, 3594 in 2022, 2515 in 2021, 2495 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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