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[Remote] Commercial Lines Account Manager

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Sovereign Insurance Group is hiring a Commercial Lines Account Manager to service commercial lines clients and maintain strong customer relations. The role manages existing accounts, processes and reviews policies, resolves coverage questions, and coordinates renewals and submissions with carriers and clients.

Responsibilities

  • Manage and retain existing book of business
  • Review and process bill renewals, new policies, and policy changes
  • Thoroughly review all commercial insurance policies for their accuracy, research coverage discrepancies until resolved, and communicate changes to insurance company
  • Handle coverage questions, research, and resolve problems
  • Interact with carriers and internal/external customers to ensure delivery of exceptional customer service and adherence to policies and procedures
  • Manage the process of renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions
  • Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies
  • Perform other duties as may be required or assigned

Skills

  • Bachelor's degree in a business-related program or equivalent experience in the insurance industry
  • A valid resident Property & Casualty insurance license is required
  • Proficiency in the use of Microsoft Office Suite
  • Knowledge of, or the ability to learn, AMS360 and ImageRight
  • Knowledge of insurance coverages and an ability to communicate this clearly to clients and underwriters
  • Knowledge of insurance regulations, industry standards, and compliance best practices
  • Understanding of commercial insurance underwriting, coverage & rate analysis
  • Ability to multitask and juggle several responsibilities simultaneously while meeting deadlines
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Ability to work in a team environment, with a positive attitude, and willingness to help others
  • Able to work under pressure and time constraints in a fast-paced environment
  • 3 years' experience in commercial lines property & casualty account servicing preferred

Benefits

  • Health insurance, vision, dental, life insurance, and more, including an employer-sponsored HSA, paid coverage for employees, and cost-sharing for families.
  • 401K with employer matching.
  • PTO and paid holidays. PTO is based on experience and is expected to increase over time.
  • A casual office environment with a dedicated and professional team.
  • Hybrid opportunities in Berwyn, PA.
  • Remote opportunities in DE, FL, LA, NJ, PA, SC, TX

Company Overview

  • Sovereign Insurance Group provides commercial property and casualty insurance. It was founded in 1959, and is headquartered in Berwyn, Pennsylvania, USA, with a workforce of 11-50 employees. Its website is https://www.sovinsurance.com.
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