Open role
Remote Customer Service Rep/Bookkeeper
Join Our Team as a Remote Customer Service Rep/Bookkeeper! Are you a skilled customer service representative with bookkeeping experience looking for a remote opportunity? High Point Bookkeeping is seeking a dedicated individual to join our team as a Remote Customer Service Rep/Bookkeeper Pay: $18-$22/hour DoE Schedule: M-F 8:30a to 3p ET Location Requirements: This is a fully remote position; however, applicants must reside within the United States. At this time, we are only able to hire candidates who reside in one of the following states:
- Florida
- Maine
- Nevada
- North Carolina
- South Carolina
- Texas
- Wisconsin
Applications from candidates residing outside the United States or outside the states listed above will not be considered. Job Responsibilities:
- Manage frequent client communication and follow-up
- Conduct scheduled client check-in calls
- Coordinate client document collection
- Monitor Slack and the support inbox
- Provide general bookkeeping support
- Manage accounts payable and receivable
- Assist with client onboarding and offboarding
- Answer and route incoming phone calls
- Send client codes and requested information
- Assist with projects and day-to-day team needs
- Provide backup coverage for team members during vacations and absences
Qualifications:
- Accounting/bookkeeping experience preferred
- QuickBooks Online experience preferred
- Previous experience in a client-facing support role preferred
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- Prior fully remote work experience
- Computer workstation with monitor and keyboard (computer and phone will be provided)
- Ability to work independently and manage competing priorities
- Professional written and verbal communication skills
Advantages of Working with Us:
- Remote work environment
- Opportunity for growth and advancement
- Competitive compensation
Benefits
Include:
- Fully remote work environment
- Paid Time Off (PTO)
- Paid Holidays
- Retirement Plan
- Opportunities for advancement and leadership growth
- Supportive, team-oriented culture
Why Choose High Point Bookkeeping? High Point Bookkeeping is not your typical bookkeeping company. We are a modern financial advisory and accounting firm focused on helping growing businesses gain clarity, improve cash flow, strengthen operations, and scale intentionally. Our team values:
- Integrity
- Accuracy
- Reliability
- Responsiveness
- Excellence
We believe great people build great companies — and we are building something exceptional. If you are ready to be part of a high-performing, growth-minded team that truly values your contribution, we’d love to hear from you. Apply today and grow with us. #hc271209 Apply To This Job