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[Remote] Enterprise Sales Engineer - Majors, Consumer Business Services

Remote · Nigeria Full-time

Note: The job is a remote job and is open to candidates in USA. Sierra is hiring an Enterprise Sales Engineer for its Consumer Business Services team. The role partners with sales teams to win and grow enterprise accounts, leads the technical pre-sales process, builds and demonstrates tailored AI agents, and supports customers through launch and expansion.

Responsibilities

  • Be the primary partner to your Sales counterparts helping to win deals and grow customers
  • Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
  • Work with every team involved in the decision: CX, IT, security, procurement, and executive sponsors
  • Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
  • Mentor newer SEs and contribute reusable assets for your industry or team
  • Stay with the account after the sale, through the Agent Development handoff, launch, and expansion to new use cases
  • Go deep on your industry, the patterns, and winning motions to scale your work

Skills

  • 4-6+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
  • Experience in leading the sales process with large Enterprise customers with deal sizes ranging $500-$1M
  • Past experience in demo building, and presenting, and working with customers or clients in the GTM function
  • Experience in relationship-building with prospects, including executives and technical leaders
  • Ability to connect a prospect's specific business problems and Sierra's solutions and explain them to both a technical and non-technical audience
  • Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of •anything• you put in front of a customer, whether or not AI helped you build it
  • Experience growing accounts past initial sale
  • Bachelor's Degree or above
  • Or equivalent professional experience
  • Bonus if in Computer Science or related field
  • Experience translating code, technical logic and user requirements to product and engineering requirements
  • Selling a technical AI product

Benefits

  • Offers equity
  • Offers commission
  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Eligible full-time employees can participate in Sierra's equity plans, subject to the terms of the applicable plans and policies

Company Overview

  • Sierra helps businesses to build and deploy AI agents that communicate with users across channels such as chat, voice, email, and messaging. It was founded in 2023, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://sierra.ai.
  • Company H1B Sponsorship

  • Sierra has a track record of offering H1B sponsorships, with 28 in 2026, 11 in 2025, 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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