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Remote Customer Support Independent Contractor

Remote · Sri Lanka Full-time

Benefits: Flexible schedule Gadasi Business Solutions, LLC is seeking dependable and motivated independent contractors for remote customer support opportunities through the Arise Platform. If you enjoy helping others, communicate professionally, and are looking for the flexibility to work from home while managing your own schedule, we'd love to hear from you. This opportunity is ideal for individuals who are self-motivated, reliable, and committed to providing excellent customer service.

Responsibilities

Provide professional customer support by phone, email, or chat (depending on the client program) Assist customers by answering questions and resolving concerns with patience and professionalism Accurately document customer interactions using client systems Follow client procedures and quality standards Escalate issues appropriately when necessary Maintain confidentiality and professionalism at all times

Qualifications

Previous customer service experience is helpful but not required Strong verbal and written communication skills Comfortable using computers and learning new software Reliable high-speed internet connection Quiet, distraction-free workspace Strong attention to detail and problem-solving skills Ability to work independently and manage your own schedule Willingness to complete client-specific certification requirements Why Partner with Gadasi Business Solutions? At Gadasi Business Solutions, LLC, we believe professionalism, communication, and support make a difference. While you operate as an independent contractor, our goal is to provide a positive onboarding experience and help you feel prepared as you begin your remote customer support journey. We value individuals who are dependable, eager to learn, and committed to delivering excellent customer experiences. Important Information This is an Independent Contractor (1099) opportunity. Contractors provide services through the Arise Platform. Client availability, certification requirements, background checks, and compensation vary by client program. Contractors are responsible for maintaining equipment and meeting client technical requirements. If you're looking for a flexible remote opportunity and take pride in providing exceptional customer service, we encourage you to apply and learn more. This is a remote position.

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