Note: The job is a remote job and is open to candidates in USA. Orcas Capital, through its OCASUR division, provides inspection and control services. The Director of Operational Excellence leads business process design, implementation, and continuous improvement, using operational data and cross-functional initiatives to enhance efficiency, reduce risk, and support regulatory alignment and strategic growth.

Responsibilities

• The Director of Operational Excellence will lead the design, implementation, and continuous improvement of business processes across Orcas Capital and its OCASUR division
• This full-time remote role involves collaborating with leadership and cross-functional teams to define performance metrics, streamline workflows, and ensure alignment with regulatory and quality standards
• The Director will analyze operational data, identify improvement opportunities, and drive initiatives that enhance efficiency, reduce risk, and support strategic growth
• Daily responsibilities include overseeing process improvement projects, facilitating workshops, documenting best practices, and monitoring the impact of operational changes
• The role also includes mentoring team members on operational excellence methodologies and fostering a culture of continuous improvement

Skills

• Strong expertise in Business Process Improvement and Process Improvement methodologies, with a track record of leading complex optimization initiatives
• Demonstrated Operational Excellence experience, including designing and implementing frameworks and standards that support quality, efficiency, and compliance
• Advanced Analytical Skills to interpret operational data, identify root causes, and develop data-informed solutions
• Strategic Planning capabilities to align process improvements with organizational goals and long-term business strategy
• Experience working within or alongside regulated environments, ideally with familiarity with ISO-based quality systems or inspection bodies
• Ability to lead cross-functional teams, manage multiple projects, and communicate clearly with technical and non-technical stakeholders
• Bachelor's degree in Business, Engineering, Operations Management, or a related field
• Strong self-management, collaboration, and digital communication skills
• Advanced degree or professional certifications (e.g., Lean, Six Sigma)

Benefits

• Full-time remote role

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