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[Remote] Enrollment Technician III - Healthcare

Remote · Hong Kong Full-time

Note: The job is a remote job and is open to candidates in USA. KMM Technologies, Inc. is hiring an Enrollment Technician III for a contract opportunity. The role processes and reconciles healthcare enrollments, maintains membership records, resolves discrepancies, and coordinates with installation and billing teams.

Responsibilities

  • Process subscriber and dependent enrollments accurately and on time
  • Verify enrollment status, update membership records, and process terminations
  • Research and resolve enrollment discrepancies
  • Perform monthly enrollment reconciliations and ensure data accuracy
  • Coordinate with account installation and billing teams
  • Work with healthcare claims documents and claims keywords
  • Support special projects and assist with training and mentoring junior team members

Skills

  • Minimum 5 years of experience in membership enrollment, member services, billing, claims operations, or data analysis
  • Strong knowledge of healthcare claims documents and claims keywords
  • Excellent data entry skills and attention to detail
  • Advanced Microsoft Office skills, particularly Excel
  • Ability to navigate multiple systems and screens efficiently
  • Strong communication, organizational, and problem-solving skills

Benefits

  • 100% remote for Maryland, Washington, DC, or Virginia-area candidates; candidates must be available for an in-office meeting every Wednesday.

Company Overview

  • KMM Technologies is an IT company that provides digital platform services. It was founded in 2003, and is headquartered in Rockville, Maryland, USA, with a workforce of 201-500 employees. Its website is http://kmmtechnologies.com.
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