Note: The job is a remote job and is open to candidates in USA. Allied Universal is hiring a Vice President, Enterprise Accounts to oversee operations for a major technology client’s global security account. The role leads client relationships, service delivery, financial performance, problem resolution, and continuous improvement while managing account teams and strategic opportunities.

Responsibilities

• Lead and provide strategic vision for dynamic, growing global Enterprise Account
• Establish extensive client relationships with executive-level contacts on all assigned portfolios, ensuring client satisfaction through ongoing communication and in person meetings
• Coach, manage, lead and mentor assigned Enterprise Accounts Portfolio Managers and global support team, providing continuous support and guidance to effectively mitigate any issues that arise and ensure contract compliance
• Effectively develop and manage the annual budget while closely monitoring financial performance and controlling costs to drive exceptional financial results and operational metrics for all assigned portfolios
• Perpetuate and amplify Allied Universal’s brand as the leading security and facility services company with cutting edge technology and tailored solutions through effective needs assessments, relationship building and the delivery of customized solutions
• Coordinate travel effectively to optimize client meetings, industry events and conferences
• Ability to effectively multitask in a rapidly growing environment with multiple business units
• Drive collaboration and provide capture management on strategic deals, including development of capture strategies, cross-functional team coordination, customer presentations, price setting and RFP responses
• Maintain thorough knowledge of industry, structure, trends, and issues to ensure full discovery and understanding of customer’s primary business goals, operations, challenges, and requirements
• Ability to travel 30%-50% domestically and internationally

Skills

• Bachelor's degree in Business or related field of study with a minimum of ten (10) years of security operational leadership experience
• Associate's degree in Business or related field of study with a minimum of twelve (12) years of security operational leadership experience
• High school diploma or equivalent with a minimum of fourteen (14) years of security operational leadership experience
• Minimum of ten (10) years of management experience in the security industry with a combination of account management, customer service, operations, technology solutions and integration services
• Experience leading pilot programs and applying strong project management practices
• Adept at inspiring, empowering and developing teams to achieve their full potential, fostering a collaborative and inclusive work environment that drives high-performance and employee satisfaction
• Strategic thinker with a proven track record in driving operational excellence and leading direct and cross-functional teams
• Cultivated a strong personal brand within the industry, demonstrating a successful track record of positioning the company's brand effectively throughout local communities and national associations
• Demonstrated initiative, adept at handling multiple assignments, prioritizing tasks, and meeting deadlines
• Committed to delivering high-quality customer service, building client relationships, upholding integrity, and delivering continuous financial results
• Proficient In web-based applications and computer systems Including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting and presentations
• Collaborative and engaged leader that has proven success with all levels of the organization to identify, analyze, and solve problems for continuous improvement
• Subject matter expert within the security industry with comprehensive knowledge of business practices and challenges
• Strong financial, oral, and written interpersonal communication skills to respond to high profile rebid opportunities
• Global Security Management
• Google Project Management Certificate
• Master's degree in Business or related field of study
• Law enforcement and/or military experience

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eligibility for our retirement plans
• Eight paid holidays annually, five sick days, and four personal days
• Flex time off plan
• Bonus

Company Overview

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