Note: The job is a remote job and is open to candidates in USA. Carrum Health is seeking a Growth Operations Manager to scale initiatives that expand utilization of its specialty care solutions. The role leads strategic growth initiatives end-to-end, builds repeatable operational frameworks, analyzes performance and financial data, and aligns cross-functional teams.

Responsibilities

• Own the full lifecycle execution of strategic growth initiatives, managing priorities, timelines, cross-functional execution, and program impact
• Help build and stand up repeatable, scalable processes for reporting, performance measurement, data infrastructure, and growth enablement
• Regularly collaborate with senior cross-functional leaders across Sales, Network, Partnerships, Technology, Finance, and Operations
• Perform rigorous data analysis to monitor program effectiveness, financial outcomes, and trends, translating quantitative rigor into actionable executive insights
• Conduct root cause analysis when initiative performance is not meeting expectations and execute improvements
• Prompt decisions on initiatives such as scale-up/accelerate vs. stop vs. wait for more data vs. pivot
• Drive operational workflows across functional teams to secure buy-in and align execution with long-term organizational strategy

Skills

• Strong skills working with executive and cross-functional leadership to aggregate perspectives, secure alignment, and drive organizational change
• 5–7+ years of experience in growth operations, business operations, strategy/management consulting, or project management
• Experience in data-driven decision making, leveraging analytical tools (e.g., Hex, Tableau, Excel), project management software (Jira, Asana), and AI connectors/tools
• Track record in managing complex, multi-stakeholder programs and delivering measurable operational and financial results
• Ability to strike a seamless balance between quantitative rigor and situation-specific nuance while navigating dynamic, fast-paced environments
• Entrepreneurial and resourceful — you're a problem solver
• Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment
• Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results
• Healthcare technology company preferred

Benefits

• Equity
• Annual bonus
• Flexible working hours
• Generous time off
• Paid parental leave
• Opportunities to connect virtually and in-person
• Stock option plan and performance bonus for eligible employees
• Flexible schedules and remote work
• Chicago and San Francisco offices available as an option
• Flexible PTO, within reason
• Summer Fridays (sign off @ 1pm local time)
• 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day
• Annual holiday shutdown in December
• Health, vision, and dental insurance
• Employee Assistance Programs (EAP)
• 401K retirement plan

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