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Remote Head of Product

Remote · Canada Full-time

Our Story Position Overview We're hiring a Head of Product to position mpathic as a category leader by building the right product and ensuring it translates into revenue through strong pricing, packaging, and tight GTM partnership. This role is hands-on to start. You will work alongside our CEO, CTO, and GTM leaders, as well as manage a VP of Product. Together, you'll help us drive roadmap decisions, align leadership, and push key initiatives forward as we turn early traction into differentiation. As the function matures, you'll build and scale the product organization's team and practices to ensure we're building the right things, and turning them into a strong business with a necessary impact. What You'll Accomplish In your first 6 months you'll... Establish a clear product operating cadence and decision-making framework across leadership Audit and refine the product roadmap, aligning it to company priorities and market opportunities Drive alignment across executives on product vision, near-term priorities, and tradeoffs In your first year you'll... Position mpathic as a category leader in conversational AI benchmarking through differentiated product capabilities Own product's contribution to revenue, including pricing, packaging, and tight partnership with GTM Build and scale the product organization, hiring and structuring the team while establishing strong product management practices You'll Thrive in This Role If You... Have experience building B2B SaaS or data products, ideally in AI, ML, or developer-facing environments Have 8+ years of product experience, including owning roadmap and delivery in early or growth-stage companies Have hands-on experience shipping AI/ML-enabled products or working closely with technical teams building them Are comfortable operating in ambiguity and creating structure where none exists Know how to translate messy, incomplete data and user signals into clear product direction Have experience building and mentoring product teams, especially from early stages Can partner effectively with engineering, GTM, and leadership to drive alignment and execution Communicate with clarity, confidence, and low ego Are motivated by mission-driven work, particularly around AI safety and human impact About the Team We're a mission-driven, fast-moving team that values ownership, clarity, and thoughtful decision-making. We care deeply about building meaningful technology—and doing it the right way. You'll work with the: CEO: Strategic partner on product vision, priorities, and company direction VP of Product: Day-to-day collaboration, coaching, and organizational scaling CTO: Partner on technical tradeoffs, infrastructure decisions, and feasibility Sales & Marketing: Align product with GTM strategy, positioning, and customer needs Executive Team: Drive alignment and communicate product strategy at the highest level Our Hiring Process Recruiter Screen (20–30 minutes) Hiring Manager Interview Team Panel Interview Practical Exercise / Working Session Founder & Leadership Interviews Offer Compensation & Benefits Competitive base salary with uncapped earnings potential Equity Company-funded health, dental, and vision insurance 401k with 4% company match Well-being programs Flexible paid time off Mission-driven work solving AI Safety challenges Apply Even If You Don't Check Every Box We know great candidates might not fit every bullet on a job description. If this role speaks to you and you're excited to help shape the future of [industry/problem], we'd love to hear from you. Experience: 8 years required

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